Search Hotels in Park Street, Kolkata

"9 out of 10. Everything is exceptional except 1 or 2 incident in relation to food hygiene. We stayed here 7 nights and hotel staffs been very helpful and friendly. Housekeeping staffsI Sujay, Krishna, Baban, bishu & prabitra fulfilled all housekeeping & cleaning requirements. Especially Sujay was top-notch & really helpful. Food was delicious including breakfast buffet, lunch buffet & in-room dining. Rahul, who attended us for all our needs, was excellent at his duty & very friendly. Tathagata , duty manager, helped us in many ways in terms of room preference etc, always pro-active, quick on decisions and customer oriented. Thanks to Tathagata for taking care of us when we checked-in late night after long flight. Raajdeep was really helpful. Staff Supriyo was excellent in lunch buffet. Only concern regarding Grand Pavillion breakfast /lunch buffet - staffs don’t follow hygiene norms (bare hands & no gloves), multiple food items left open in buffet however nobody from hotel management staffs bothered about it( multiple buffet manager allocated for buffet management but they were not so friendly / alert / proactive at all), seems under staffed in buffet to attend customer needs. It’s recommended to maintain hygiene so that customer can enjoy delicious items without any concern. We prefer ITC Royal over any other 5 star hotel in Kolkata for its amazing hospitality, spacious apartment option with wheelchair accessibility, friendly staffs at the entrance & excellent bellboys. "

"Spacious, very clean, well maintained frequently serviced rooms with modern good quality furnishings, and amenities including a/c, fridge, hot water. Breakfast is included, excellent variety. Very polite and helpful staff, nothing was a big ask. Only downside was the noise of traffic on Park Street which was really the sounds of Kolkata life."

"Aauris is a centrally located hotel. That makes it a winner. They have tried to fit in a nice room into a small space. Facilities are good. Service is good too. Best for executives travelling to the center of the city on work. Can be ok for a couple. We chose it for 3 adults - a couple + (adult) daughter. Better to forewarn the room is v small for 3 people - hope this helps future travellers. "

"Excellent staff. Evening lounge experience was worth it"

"I liked the location to where I needed to be. For the price, it was excellent. I would have preferred if breakfast was before 8am. Would stay again"