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"The bed was wonderful. The towels very fluffy. Cleanliness good. Walking distance to shops. Enjoyed our stay."

"While we were there, there was a power outage. There was no generator backup so everything electrical was out of action"

"Very clean but sink and carpet stains"

"Well maintained rooms, it was clean and tidy fresh towels and face cloths daily. The staff were very polite. Would go back and stay there again worth the amount paid."

"Room is very clean. Luke handled our check in for our late arrival and greeted us as we were arriving. Helped us with getting our key from lock box and with a great parking spot! And a bottle of wine awaiting for us in our room, too! How kind and thoughtful! Also Luke had met our request for extra pillows, and left a trolly in our room so we could get all our luggage etc from our car to our room!"

"Great stay"

"Great Location. Close to Hospital for appointments and close to all the best sights of the city. And walking distance to wonderful day spa AV spa"

"Good room with lots of space, spa bath, kitchenette and large balcony. Convenient parking and helpful hosts"

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"We had a great overnight stay and would definitely stay here again if we were in the area. Clean room, comfortable bed, friendly & helpful staff, close to the town basin & restaurants."

"The Management were very accommodating when I had made an error with the reservation."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "

"Studio unit spacious, and Host Lovely and helpful. Thanks Judy"

"Fantastic "

"The staff was nice and tried hard to please. But the motel property and it's location though were not ideal. The room we had was very dated, the carpet needs a good clean or wash, the toilet has a layer of light brown on the bottom, the noises from the road outside kept us awake late night and early in the morning. We were rather disappointed. "

"Clean spacious room, friendly staff"

"Amazing friendly host, clean and tidy room, close to shops 😊"