Search Hotels Near Paradise Plaza Shopping Center, Nuevo Nayarit

"Ok"

"I didn’t like that i fell at tha buffet no one offered to help me. On mother’s day most of the restaurants were closed. I was unable to try the steak. We were 9 and they only took 3 of us. I very disappointed that on mother’s day we had to go out of the hotel for dinner. Supposedly they said the kitchens were out of service. Only the japanese restaurant was open but they didn’t want to take us. Will not recommend."

"Estuvimos los días de un narco bloqueo en Puerto Vallarta y necesitamos quedarnos un día más por necesidad y tuvimos que pagarlo y nos hicieron muy poco descuento "

"Did not have enough staff in the buffet area (waiters/waitresses), staff in the outside bar, no personality, no since of urgency, no waiters approached us for drink refills a couple of days. The room that we had divided us via a door and we could hear everything, we Astro be moved and the manager was supposed to give me a resolution this was on the second day that i reported and no one call me, texted me, nothing was done. I will never go there again. Jose Luis (luggage person was very friendly, the hostess as well."

"This is a very nice hotel. Not crowded. The service and food is excellent."

"I have very mixed feelings about my stay. The resort itself is beautiful, featuring three massive pools, and generally good food with smiling staff. However, the "behind the scenes" experience was exhausting, and by the end, I was actually ready to head home early. I moved to 3 different rooms within the first few days ( Room 1: Started with a toilet that wouldn't flush and a massive sink leak. Maintenance was intrusive, returning after I asked for privacy and leaving dirty boot prints behind. Room 2: The AC leaked a white, paint-like substance. I had to insist the manager inspect the splattered bedding with me before moving again. Room 3: Better, but shared a wall with a loud, banging elevator and had a recurring dripping noise in the AC.) The pools are lovely and warm, and the pool guys work hard at cleaning, but the physical state of the area is concerning. There are missing tiles, broken sections, and rough, dirty cement on the pool stairs. Many of the outdoor steps are broken and falling apart, and the chaises and umbrellas are chipping. There is also a weird "policing" of the umbrellas; staff would constantly close them on poolside guests. They really need a better setup for windy days and more permanent shade options. Be prepared for the local wildlife. Birds are a constant problem, but there is also a family of iguanas that harass guests for food, even climbing right up onto the chaises! This is made worse by fellow guests who leave trash out."

"The hotel is outdated and old. There is no air conditioning in the lobby. The young lady at the desk was great. The older lady is rude and did poorly at explaining a room charge and accused me of being mad when I questioned my charge. It served its purpose of needing a room overnight. Outside of that I would not recommend."

"Excellent environment cant wait for the remodel!"

"Nuevo nayarit is an excellent location for upgraded stay and quiet. Nice hotel"