The whole entire staff was awesome front desk, maintenance, housekeeping everyone who worked there were just so nice to us. We will stay again, 100 percent thanks BW plus.
Brandon
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kim วันที่ 2 พ.ค. 2024
Thank you so much for your review! We look forward to your next visit.
We didn’t like the fact that when we went into our room, there were no blankets. We had to go down to the desk to get them. That should be automatically in the rooms.
Joseph
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kim วันที่ 28 เม.ย. 2024
Thank you for staying with us.
6/10 พอใช้
Estelle
เดินทางกับคู่รัก
15 เม.ย. 2024
ชื่นชอบ: ความสะอาด
We had to complain to the front desk twice about noise from the 2nd floor (rowdy, noisy kids). The first complaint had no resolution. it took a second attempt at complaining about the noise--at 11:30pm
Estelle
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kim วันที่ 18 เม.ย. 2024
We appreciate your feedback. We do everything we can to make our guests comfortable. I apologize for the noise during quiet hours.
Indoor pool was clean and spacious. Beds were comfortable. Lobby is lovely. The breakfast in the morning was an extra bonus! This just might be our new place to stay when visiting Lancaster
diane
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kim วันที่ 6 เม.ย. 2024
We are so pleased you enjoyed our breakfast selection! Thank you for staying with us.
This Best Western had the friendliest staff I have ever encountered. They go above and beyond to make your stay comfortable and pleasant. I rec this hotel highly!
Stay was an overnight but for 2 weary travelers it was very clean, comfortable and quiet. Staff very friendly and helpful. Especially Will was very helpful with local dinner suggestions.
We wanted to stay close to the Sight and Sound theater so we didn't need to have a long drive home after the show. The hotel was very convenient to shopping and the theater.