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"Great staff and good amenities "

"This resort may be the best I have ever stayed at. Massive yet cozy, beautiful beach that had hardly anybody it seemed. Gentle waves. I seaweed or pollution. I was just in awe. People like Ari helping serve at the pool. The people are so kind and gentle - to guests and to one another. Brilliant place. Will visit again FO SHOOOOUUURE!!!"

"Beautiful rooms and lovely beach. You do have to catch ride if you want to eat off resort. "

"A stunning resort, beautiful beach with cabanas. Staff are very service focused. Just lay back and relax, anything that should take 5 minutes takes 50 minutes here. Check in was not private, everyone could hear our room rate, bed type etc. however, they did provide access to our room for Early arrival. My favorite part was the private beach, Lunch in one of the free cabanas, we even loved the rain while lounging. Hotel location in Nusa Dua is adjacent to a few other high end resorts, but requires 20 minute Taxi rides to get into town. Two areas of improvement for the hotel to manage screaming children in the Lagoon and very loud groups in the Restaurants, which prompts me to book another resort in the future. Overall spacious rooms and in room amenities are good. Management did not offer any accommodation for the negative feedback during our stay. The concierge was super helpful with shipping quotes."

"Staff were amazing! Always trying to make things better!"

"This is the best hotel IN THE WORLD!!! This is not an exaggeration. If you are in Nusa Dua, it is a must. Dio not miss this ."

"The room was clean and the service crew were b helpful but think this resort is better doe bigger group who would want to spend more time together in the common areas in the big villa because there is no area or chair where a person or couple could sit comfortably and enjoy tv in the villa room except from the bed. "

"Loved our stay!"

"A hidden gem, very clean and immaculate. Staff are courteous and polite. The beach was little difficult to access so didn't bother going but we were looking forward for beach activities provided - but couldn’t make it as they are offered only in specific 2 hr time slot. We enjoyed the indoor pool in our villa and staff were prompt to provide cleaning services when requested. "