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"Booked this hotel through Expedia prior to my trip, when I landed in Colombo I received a text message from a French (+33) number saying that my booking at The Coconut would be cancelled, and that the prices I had booked were no longer valid! My only choices were to cancel the booking or pay the "new prices" which were 3x higher! I ended up saying I didn't want the booking and found other accommodations. I actually went to the hotel during my trip where the front desk person was frustrated...

"Would recommend. Room was clean and large. Location excellent- on the main strip but property itself is quiet which was good. Friendly staff"

"Trevlig och vänlig personal "

"Das Hotel wurde überbucht, als wir ankamen hieß es wir sollen uns ein anderes Hotel suchen. Das Hotel wurde direkt über Expedia gebucht und bezahlt, wir haben bis heute das Geld noch nicht zurückbekommen"