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Reviews of Beachcomber Beachfront Hotel, a By The Sea Resort

2.5 out of 5
Beachcomber Beachfront Hotel, a By The Sea Resort
17101 Front Beach Rd, Panama City Beach, FL

Reviews

6.4
Rating 10 - Excellent. 208 out of 1021 reviews" "
Rating 8 - Good. 232 out of 1021 reviews" "
Rating 6 - Okay. 221 out of 1021 reviews" "
Rating 4 - Poor. 181 out of 1021 reviews" "
Rating 2 - Terrible. 179 out of 1021 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Angie

Travelled with group
Disliked: Amenities
The place just felt dirty. No hairdryer yet the holder was still mounted to the wall. One of the elevators did not work the whole time we were there. Parking is a joke. Unless you are a lucky few that gets to park on property you have to park across the street.
Stayed 3 nights in May 2024

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved the fact that the hotel’s pool as right at the beach and we could enjoy both.
Stayed 4 nights in May 2024
Response from Sherri Scott on 21 May 2024
Thank you so much for your kind review. We hope to see you again soon.

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed here several times Pros-not far from Pier Park. Soft towels, sheets,comforter and mattress. Coffee was available in the lobby each morning. They have a nice outdoor bar that serves food and drink. Cheaper refills in their property mug. Cons- only one slow elevator working. Ice is not available except for a machine that offers ice. No one there knew price or lbs of ice bags. You put card in, take number of bags you want then it’s charged to your card. Even those that purchased weren’t sure how much they paid for it. There is construction in front of hotel(second year), so plan on lots of dust on your car.
Stayed 6 nights in May 2024
Response from Sherri Scott on 21 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Roger

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty and run down
Stayed 2 nights in May 2024
Response from Sherri Scott on 19 May 2024
Thank you for your review, a guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Ashleigh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here at minimum once a year for 16 years. Upon arrival, we were told that there were no king rooms clean and we could stay in double bed rooms, one with no kitchen. We opted to wait, which ended up being two hours after check in time. My parent’s room was ready first and seemed to be livable but lacking pots and pans to cook. Our room was filthy. Hair everywhere, holes in the door to the balcony, ac not working, duct taped door handle, duct tape on the bathroom floor, hair in the bed, bathroom door had been kicked in. The nice lady in the office gave us a double bed room. This one smelled clean but had no balcony furniture. We were allowed to take the furniture from our first room. Bathroom sink faucet broken. My husband wiped down the toilet seat and the tissue was black/brown. You could tell from being in 2 rooms that the bathrooms are not wiped down. The toilets are stained from not being cleaned and the showers have soap drips on the walls and hair. We wiped down the kitchen and bathroom counter and those rags came back filthy as well. We dealt with it, but it definitely gave us the ick every time we touched anything. Every morning people blasted music from their balconies and smoked weed. Our room reeked with the door closed. Kids would take buckets of water from the hot tub and dump it out. Jumping in and out, splashing strangers in the face. We ran out of toilet paper and asked for more, they said they would bring more in a couple hours. It never came
Stayed 4 nights in Apr 2024
Response from Sherri Scott on 19 May 2024
Thank you for your review, a guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Nashaunda

Travelled with family
Disliked: Property conditions & facilities
This property needs to seriously be updated. Thank God we had a heavy cooler to put in front our door.
Stayed 1 night in May 2024
Response from Sherri Scott on 21 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Julie

Travelled with partner
Disliked: Property conditions & facilities
The beds were comfortable. Everything very old and poor condition. Construction everywhere around property. No breakfast. Staff rude. Dirty property. And no ice!!! You have to pay $7 for a full bag.
Stayed 1 night in May 2024
Response from Sherri Scott on 19 May 2024
Thank you for your review, a guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property shows some age, but is still a good place to stay right on the beach. The pool is nice and the location is convenient. The kitchenette made eating in the room nice. The balcony was very nice with a great ocean view. The staff were all very accommodating and considerate, as well as took their jobs very seriously. We would stay here again!
Stayed 4 nights in May 2024
Response from Sherri Scott on 18 May 2024
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Annie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We reserved two rooms. One did not have a shower curtain and I was handed on to put up. The other did not have a single smoke detector and bare black and white wires exposed. Will not be back.
Stayed 1 night in May 2024
Response from Sherri Scott on 18 May 2024
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Michael, Fairfax

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Sherri Scott on 18 May 2024
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Lisa, Nashville

Travelled with partner
Liked: Staff & service, amenities
We loved the layout of the room. The front desk was very nice. The construction of the road was not convenient but overall it was ok. The fact that there was drunk people next door raising cane outside our door at 2 in the morning was terrible and we were only on second floor and no security to stop it was not fun. Kids running up and down hall along with them. This went on til about 530 in the morning.
Stayed 2 nights in May 2024
Response from Sherri Scott on 13 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

JERRY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in May 2024
Response from Hotel Management on 9 May 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason this property is getting 3 stars instead of 1 is the because of the staff. They were awesome! Super friendly happy and helpful to best of their ability. As far as the property. Old unclean broken everything. Wifi, tvs, and remotes not working. Key locks on the door had to be reset every couple of hours. Rooms were dirty and in desperate need of repair and updates. There is also a resort fee. However there are ZERO amenities.
Stayed 3 nights in May 2024
Response from Hotel Management on 9 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Property was dated and it had elevator issues. Had to take stairs a few times because bith elevators were broken. Staff was very nice though. Great coffe
Stayed 5 nights in Apr 2024
Response from Hotel Management on 7 May 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Lisa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Elevator didn’t work, soap dispensers not filled up, vending machines not working, tiki bar not properly stocked; only had Busch light and Budweiser beer one day. Streets being repaired. Traffic very noisy.
Stayed 3 nights in May 2024
Response from Hotel Management on 7 May 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the worst property on the beach. We have stayed here in previous years, but never again after this stay. Elevator not working. Staff said it has been out for a month! Filthy carpet, filthy rooms. We rented 2. Few dishes in the kitchen. AC in both rooms not working. Duct tape to hold together doors and flooring. Absolutely disgusting! Stay anywhere else unless you dont mind a filthy disgusting place to stay.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 3 May 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

APRIL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where not ready at check in for customers. Keys didnt work 2 times during our stay. The heater in the pool was broken. There where cockroaches in the cabinets of the kitchenets.
Stayed 4 nights in Apr 2024
Response from Sherri Scott on 2 May 2024
We are so sorry you did not enjoy your stay. We will address this immediately with the appropriate supervisors.

4/10 Poor

Laura

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The beach and pool areas are beautiful and the rooms are on the verge of horror movie. Moldy, stained, and stinky. You get what you pay for. Great ocean view with a grimy room.
Stayed 1 night in Apr 2024
Response from Sherri Scott on 2 May 2024
We are so sorry you did not enjoy your stay. We will address this immediately with the appropriate supervisors.

10/10 Excellent

tyler

Stayed 2 nights in Apr 2024
Response from Sherri Scott on 19 May 2024
Thank you so much for your kind review!

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and location. Loved my ocean view balcony, and it has a pool, warm tub, and direct beach access
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Poor

wallace

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Tammy

Travelled with family
We showed up and was transferred to a different hotel which was nothing like the hotel I originally booked. I can’t even begin to explain how rude the check in clerk was and how awful the hotel we were transferred to was. We booked a hotel on the beach with a view and balcony and what we got was a run down hotel across the street from the beach, no balcony, the room was disgusting with bugs everywhere and extreme mold. My kids woke up itching most the night. If we weren’t so tired and had other options we would have left immediately.
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

RACHEL

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’m all about a decent deal for decent price. Price was good. However hot tub was broke. Heater in pool was not working. That usually would not be to big of a deal but I booked expecting that. Also the beach was double red flagged so it would have been nice to enjoy both. Kids swam in pool but they would swim in any degrees lol. Hard to get someone to deliver send towels up and a new remote due to ours not working. Over all decent place, great location.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very knowledgeable, great place to stay. There is a little work going in front but still easy to access.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

April

It was a nice stay. If I could repeat my days i would..
Stayed 3 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

surendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff during the night time is very very rude. Suddenly , at 3 am in the night , there was a leakage from the bathroom ceiling and entire floor was flooded. They suggested us to pack everything and move to other nearby properties. The staff also said you can sleep in the flood if you wish to. Very bad service, they didn't even acknowledge that we had to go through tough time at night but rather spoke very rudely.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Darlisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was amazing beach view was amazing but pool could have been cleaned and the Jacuzzi was disgusting so the fact that told me at check in that it was one but got to it and it looked like it hadn't been cleaned in some time
Stayed 3 nights in Apr 2024
Response from Sherri Scott on 13 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

2/10 Terrible

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in the Jacuzzi suite on floor 7 for 4 nights, 2 of wich was with a shower that only had cold water. Jacuzzi and shower had a lot of black mold, bathroom didn't have a toilet paper holder or a waste bin in the bathroom. Window to the balcony was stained and couldn't see through it. First night I complained 3 times to the front desk about loud base at midnight from the room next door before it was finally handled. Pool was disgusting... I'm so let down and feel my money was so wasted staying here
Stayed 4 nights in Mar 2024
Response from Sherri Scott on 13 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing view! The room was nice. I would definitely stay another time.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Oceanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tony was amazing at check in!! Nice place and totally worth the price! Convenient to fast food and pier park.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 10 Apr 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home, it was truly a wonderful place.
Stayed 1 night in Apr 2024
Response from Sherri Scott on 11 Apr 2024
Thank you so much for your kind review! We hope to see you again soon!

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Sherri Scott on 8 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

2/10 Terrible

Charity, Franklinton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One elevator was broke most of the time but at one point both elevators were broke and we were on the 7th floor. There was an oven but no pans to bake with. The kitchen sink didn’t drain. No one ever came to give fresh towels or take the trash. When I went to check in they had my phone number under a different name which they blamed on Expedia.
Stayed 5 nights in Mar 2024
Response from Sherri Scott on 6 Apr 2024
We are sorry to hear that you did not enjoy your stay. We will address your experience internally.

6/10 Okay

Ynita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The ice machines don't work. The bathroom had a big pile of hair under the sink. The outdated phone in the bedroom section was broken. There was only one remote to use for two different tvs.
Stayed 2 nights in Mar 2024
Response from Sherri Scott on 5 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Kerri

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had black mold, broken doors and broken parts on the stove. It worked fine for a last minute reservation for one night but I would not recommend this hotel at all. I was a little scared and grossed out to stay. The pool is also freezing cold and not heated and the hot tub is not functional.
Stayed 1 night in Mar 2024
Response from Sherri Scott on 5 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Robbie

Travelled with family
The ocean view I loved but the cleanness room was terrible, water leakage at faucet in kitchenette, carpet looked very dirty and dingy., hair in the shower and floor in bathroom looked like it had mold, floors stained bad and hot tub was nasty and unclean
Stayed 3 nights in Mar 2024
Response from Hotel Management on 5 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Jessika

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could leave 0 stars I would. The room was disgusting. The bathroom looked like it hadn’t been cleaned since the property opened & there were roaches. NEVER AGAIN! I wouldn’t book beachcomber by the sea for my dog.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 5 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At checkin it cost me 700 more the what it showed online
Stayed 7 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters love the big pool and it’s not to busy but still close to pier park.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Poor

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was terrible, room was dirty, water was cold, no ice machibe worked, check in was terrible.
Stayed 4 nights in Mar 2024
Response from Sherri Scott on 1 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Artavious

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a total rehab. Short on staff a lot of things not working.
Stayed 1 night in Mar 2024
Response from Sherri Scott on 1 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Cheri, Ocala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was undoubtedly the worst experience I have ever had with a hotel property. First, I asked to pay in two installments so when I got to the date j would only pay half- they charged me the full amount; second, after driving 5 hours they are an hour and half behind on check ins; I wait by pool; then no towels, no hot water and no ice on property. The floors in the room were filthy- I cleaned them myself with the one bathmat they provided and Clorox Cleanup. I thought ok …I’ll head to the beach and saw lounge chairs there- only to find out they are $10/hr rentals doing was asked to move.. I work hard for a living and was really looking forward to a nice beach getaway. There was no food on property and finding breakfast was a challenge. Last but not least, the road in front of hotel was under construction full of rocks, potholes. The whole building was run down and dirty. The rates weren’t cheap either so overall..it was a “never again” experience.
Stayed 2 nights in Mar 2024
Response from Sherri Scott on 30 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beachfront view was awesome. The road construction is a hot mess but not the hotels fault. The staff was welcoming and pleasant. Overall a great trip.
Stayed 1 night in Mar 2024
Response from Hotel Management on 27 Mar 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Essie

Travelled with partner
Liked: Cleanliness, amenities
Ok
Stayed 2 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was not friendly when I called or at check in. I was not informed that the heater of the pool and hot tub were not working. My back was really looking forward to the hot tub after a 6 hr drive. Another guest came up and complained as I was finishing so that’s how I found out. Location was good. Took my kids for smoothies while my husband and I had a drink as the sun was setting, that’s was great until the bartender started smoking pot while we were still there and stunk up the hole place. No one else was around so it was obviously him.very frustrating for those of us that don’t want our kids exposed to that. At least we were finishing up, but still 10 more minutes and we would have been out of there for him to smoke as he pleases. No shower curtain in the room so we couldn’t shower. Wall falling apart in room but otherwise ok and clean. Overall mediocre stay with some frustrations. Night time was loud on the street until after 3 am, but that’s not hot hotels fault. Not sure if I would stay there again. Location and price were convenient.
Stayed 1 night in Mar 2024
Response from Sherri Scott on 30 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

justin

Travelled with group
Liked: Cleanliness, staff & service
not bad at all pool wasn’t open though:/
Stayed 4 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Brian L

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Ashley

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.