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Richmond Pamukkale Thermal

5.0 star property

Choose dates to view prices

Located close to Hierapolis and Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar and a corner/local shop. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities, such as basketball and beach volleyball. In addition to a terrace and mini golf, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
The current price is ฿4,077
฿4,526 total
includes taxes & fees
1 Jun - 2 Jun
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About this property

Richmond Pamukkale Thermal

  • Luxury family-friendly hotel near Hierapolis
  • Located close to Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar and a corner/local shop. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities, such as basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
  • You'll also find perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
    • Free self-parking, valet parking and extended parking
    • Bike hire, hot springs on-site and an electric car charging station
    • A 24-hour front desk, luggage storage and a TV in reception
  • Room features
  • All 315 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and separate sitting areas.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Separate sitting areas, daily housekeeping and desks

Similar properties

Exterior
Hierapark Thermal & Spa Hotel
Pamukkale
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
8.4 out of 10, Very good, 347 reviews
The price is ฿3,769
฿4,184 total
includes taxes & fees
6 Jun - 7 Jun
Hierapark Thermal & Spa Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 13 November and 24 January.

Access methods

Staffed front desk

Pets

Pets stay for free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Frequently asked questions

Does Richmond Pamukkale Thermal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Richmond Pamukkale Thermal?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Richmond Pamukkale Thermal on 1 Jun 2026 start from ฿4,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Richmond Pamukkale Thermal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Richmond Pamukkale Thermal?

Self-parking and valet parking are free at this property.

What time is check-in at Richmond Pamukkale Thermal?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Richmond Pamukkale Thermal?

Checkout is at noon.

Where is Richmond Pamukkale Thermal located?

This family-friendly Denizli hotel is located in the historical district, 1.9 mi (3 km) from Hierapolis, and within 12 mi (20 km) of Pamukkale Travertine Terraces and Laodicea Ruins.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 134 out of 431 reviews
Rating 8 - Good. 145 out of 431 reviews
Rating 6 - Okay. 77 out of 431 reviews
Rating 4 - Poor. 41 out of 431 reviews
Rating 2 - Terrible. 34 out of 431 reviews

Reviews

Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Seckin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Rajit

Liked: Staff & service

A bit dated but good service

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Mutasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

SHIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a nice hot spring. The room was spacious and clean, the breakfast was delicious. We were very satisfied. I had to pay for power plugs and rental bikes, so it would have been better if they were free.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Kumar

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing stay.

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property location was great.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Bouklihacene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Shabbir

Liked: Staff & service, amenities, property conditions & facilities
It was a beautiful place. We enjoyed the thermal pool a lot, as well as the swimming pool. Overall, good experience
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is excellent!

Everything is excellent!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent EU 3 star hotel

By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Should be a 5 star

Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Soon Han

Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Ling Feng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.
Stayed 1 night in May 2025
Verified

4/10 Poor

Yves

Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024
Verified

4/10 Poor

Abdullah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Uzma Jabeen

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not well kept and the pictures of the hotel on Expedia were deceiving .
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Ilker

Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022
Verified

2/10 Terrible

HUANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s not a five star hotel at all

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price
Stayed 1 night in Jun 2023