Very nice and comfortable room, the pool was very nice and the restaurants were fabulous. Friendly and accommodating staff made the stay a memorable one.
This is a great place to stay in the Tacloban/Palo area. Easily the most comfortable and friendly hotel in the area. Exceptional facilities (2 great pools, 3 restaurants, outdoor bar), spaciopous grounds, attentive and friendly staff, I have nothing negative to say about this establishment.
Had problems in the main restaurant. Service was not great my food was forgotten one night. Had to be more assertive with staff and ask about food and drink orders to make sure. But the staff at the resort was friendly and very helpful
We're to start. Staff were very nice and helpful. Food was great. Morning breakfast was buffet style with American style food next to Philippine food. The pools were nice as well ome was warm water with kids pool and a cooler pool for young adults. Spa was very nice. Beat most relaxing 90 minutes. Room were big, bed were very comfortable. Felt safe do to on site security. Aslo hotel was close to ocean so you could here that at night.
Booked the room for my party of 11 and 5 rooms. Booked the room for 1 night and loved the property. We were offered to extent another night we would get a free night. So buy 2 nights and get 1 comped. Had to pay full price for the 5th room for our driver that didn't qualify. And we were good with that. Day 2 the mood changed and they were pressured to pay full charge for second night. And would have to transfer rooms of all 11 persons. We explained that this was dishonest and that they were not only gonna loose the 3rd night of stay, plus the $400 bar bill as well as food bill. I booked and confirmed with staff that their prices were clear. Now they came back and gave counter offer that started a $300 a night per room then settled at $150 a night. We also got charged for one of the kids milk the cereal was free because the milk wasn't in the bowl with the cereal. DO NOT STAY HERE!!!!!. nice property but you're gonna get screwed over.
Tropics is very good choice for anyone the personal is very help full , and pool is extraordinarily big one is rather warm the other is good temp for cooling down on a hot day, room very big.
This place is probably the best for a family with young kids
Definitely recommended
Vi har bott här i fyra olika bokningar och totalt 10 dagar så då kan man inte annat än vara positiv till boendet men det finns förbättringspotential speciellt i restaurangen alla ordrar tar jättelång tid men personalen är trevlig och hjälpsam.
Poolerna är jätte trevliga
Vi reste bara som ett par men vi såg många barnfamiljer och dom har en bra vistelse
Rekommenderas starkt
Central location to the McArthur Landing memorial and the grounds are well maintained. Staff speaks English very well and are all very helpful and attentive. My only complaints are that the shower didn’t drain properly and the calamari was overly cooked. Other than that, we would absolutely return.
The Tropics didn't give their true policies on their Expedia description. They have additional policies after booking. They didn't reply to messages in s timely manner.
And of course, my safety deposit went missing saying they never received it in the first place.
Other than that, the staff was pleasant. They policies and progress need improvement.
เข้าพัก 4 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
PAUL
11 ธ.ค. 2025
Friendly service staff including the security guards. Rooms were clean and orderly.
เข้าพัก 2 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
justin
15 ก.พ. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Room was alright, had a stain on the bed sash and the love seat. The coffee table was beat up badly. A decent hotel just way overpriced
This is a great place for day pass and overnight weekend staycations. Feels like all is designed for you to stay outside of your room. The lap pool, the jacuzzi and the wanna be beach pool are great. The huts around them are super comfy and great to lounge. The gym is okay. It's just small. The Oasis bar is so convenient but the menu isn't that original. Try their oasis maki. The room is spacious but poorly furnished. There is just 1 chair and no wardrobe. Just a steel structure to hang a few clothes. The toiletries aren't totally environmentally friendly if you care about that. They still leave small tubes of shampoo and soap instead of refillable ones. They're generous with the complimentary drinking water. The bed is comfortable and smells good. The housekeeping takes long to come fix the room. They came in as late as 5pm. The breakfast is standard, no much variety, and for the booking price it could be way better. The restaurant staff takes long to redo the tables after guests leave. Big chances of sitting at a dirty table until they come in. You also have to frequently remind them about dishes that need replenishing or else you won't enjoy some of the dishes.
On weekends they have more entertainment. The fire dance is lit. The live music is enjoyable. The weekend dinner buffet is not worth it. It is very similar to a karenderya buffet. You're better at the bar. Or at the a la carte menu. The best of the place is their staff. Incredible hospitality. Really well trained.
Fikk ikke havsutsikt fra rommet i første etasje.
Jeg liker å gå på balkongen og ta et glass vin og nyte en god tobakk om kvelden. Det var derfor en stor nedtur at det ikke var informert før jeg bestilte at røyking kun var tillatt på avgrensa områder.
Personellet var hyggelige, og også oppmerksomme, noe som kan være en sjeldenhet enkelte steder.
Jeg savnet egg og bacon i frokostbufféen.