โรงแรมและที่พักในพาล์มเมอร์เลค

"I loved the room and the staff. This was a great couple of days."

"When I got there, I was checked into a very dirty room once got changed. The whole lounge area when you walk in was trashed. I’ve been to many Hilton properties and never have I experienced this from a Hilton property."

"The front desk is racist. He directly told us I don’t like your face, get out of here. He said that to me in front of my little kid. He asked us to get out of the hotel at 3am, and we even have a fully paid room for 2 nights. It’s a traumatic experience for my son. After I beg since it’s 3am and I have my little one with me, he gave us a room but the AC is not working at all. During our whole stay. I did ask them to change our room, but they refused. Worst ever."

"Very nice and clean. We have stayed here many times."

"Great staff. Obvious wear and tear in the bath tub that made it look unclean even though it was clean. Bad pillows. Great mattresses. Limited towels, shampoo, and soap."

"Good hotel"

"Nice place to stay after a long road trip."

"This morning I checked out the older woman at the desk was very standoffish borderline snobby I stayed there before for 2 nights then needed an extra night neither the case I will not be staying there again next time I will book with someone else"

"Great breakfast offerings. Extremely friendly and helpful staff. Exquisitely clean facilities and room."

"Staff was super friendly"

"My room was quiet and AC worked well. I could sort of see the mountains but "Mountain View" is a bit of a misnomer given the way the hotel is oriented. I was in room 211 and there was a crater in the mattress closest to the door-- it really needs to be replaced. I liked the fridge and microwave and coffee maker. I liked that there was a nice desk and a sitting chair. The water in the sink and shower never got very hot, but it was warm. Staff was very friendly and helpful and hotel was well...

"The hot tub wasn't working for the 4 days we were there. The pool was open the day we arrived. The pool was down the next 2 days but they did get it up and running on the 2nd day 2 hours before the pool was closed for the night. They refused to do a partial refund for our trip. The front desk people are extremely rude and unprofessional. To get housekeeping to come vacuum or what not you have to call the front desk to let them know you want housekeeping services. Not sure why because they dont...

"Staff was wonderful! Grounds are beautiful. Will definitely be back to explore more!"

"We appreciated that even tho they were full up everything was well managed and there were no long lines for anything - except the elevators!"

"Good place to stay. I had no issues at all."

"Great location and hotel."

"Quik easy check in n low price. Clean simple room for the cost so can complain.."

"Clean rooms"

"Hands down the best experience with hotel staff I’ve ever experienced. These folks seem to love their job and the people they work with. The friendliest staff I’ve ever encountered. It was a great stay because of the staff alone but then add a clean, comfy room and great breakfast. It was 10/10. Management is doing great."

"Only one elevator was working on our day there and it was a really bad inconvenience because there was a line to get on it."