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"Eveything was clean and the staff was amazing!!! But let’s be honest the hotel is outdated. The gym needs at least a treadmill or bike or an elliptical I didn’t step foot inside because the peloton was broken and the row machine didn’t look appealing. The pool was great except the rails were outdated and need to be replaced not the railing itself but the covers were all ripped."

"Great hotel close to downtown"

"Beautiful Palm Springs Spanish style hotel with open hallways. Well appointed rooms with a luxury feel and comfortable beds. Close and walkable to downtown Palm Springs. Lots of hotel activities and pool amenities. Staff is excellent and Jose at the front desk made sure we were welcome and informed of hotel activities and things to do in Palm Springs. Wonderful stay."

"l really like this place because of location. Rooms are always nice! Just wish I didn't have to travel so far to get ice because the ice machines are always out of order."

"This place is in need of a major update. The pictures are definitely not up to date. And not having anyone on site isn’t the best idea. Who only gives 2 towels to a room that doesn’t have anyone on site? Had to wait 2 hours for towels. The rooms are warm since they don’t want you to set the AC under 70. They provide a fan which is besides the point. The location of the bathroom is horrible in the rooms. If someone opens the door you’re giving a free show. The shower head was extremely dirty as...

"The best family atmosphere, great polls,barbecue and mini golf. All good."

"Quiet and nice place"

"Good"

"had a blast"

"Well, the girl didn't know how to give a lymphatic drainage system even though she was the only one that supposedly could. But everything else I loved"

"Peaceful"

"Hotel has a beautiful view but the room needs renovation. Window curtains were broken and the rug looked warn out. I had very little interaction with workers so I can't speak much on customer service."

"We had a wonderful stay. The room was large and open. We did see cosmetic items that show wear and tear but overall it was a nice place for our weekend get away. We enjoyed the onsite restaurant. The bartender makes amazing bloody Mary's! Even though it was 110 outside we strolled the patio and sat by the lake one morning. I was excited to see a turtle too! Given the heat, the pool felt amazing. Although the water was warm, it offset the outside temperature when you were lounging. They...

"Loved this place, the only complaint was too many kids ! haha"

"There’s an older hispanic man who has been there since my family and I have been there for years. He deserves a raise! Always looking out for our families."

"Beautiful place and the complimentary breakfast was perfect"

"It’s right next to freeway and you can still hear the road noise even with windows and curtains closed"

"Everything was ok..."

"Overall amazing experience and would highly recommend. Sparkling clean rooms, great facilities and amenities. The only small downside was that the staff seemed friendly but very strict. There are a lot of strict rules on how to behave onside the property that seemed a little over the top, especially in an adults only facility."

"This was one of the nicest Best Westerns I've ever stayed at. It seemed almost brand new. Zero complaints here! Highly recommend."