โรงแรมและที่พักปาล์มฮิลล์

"I liked the property, nice place for our needs with kids…tv hard to operate or get Netflix. Pool nice, hot tub cold. I left some things on the balcony- kids favorite clothes and 3 floatie vests on the balcony and could not get anyone to look and see if they could hold the. For me or mail them to me (I know they were there). Called three times and no help or call back. Check in was not great. Would not allow a late checkout even by 30 minutes."

"Linda- the staff in the breakfast room is very nice and friendly to all the customers"

"Clean rooms, clean super nice pool breakfasts was amazing and staff was amazing and super kind definitely will book here again"

"My husband and I stayed at Crystal Bay for almost two months, as we sold our house and we are about to move to a different part of the world, but I had to finish up my work. It was a great experience staying there, it made us feel like home. All the staff are super friendly, just down to the earth; breakfast was amazing; hotel atmosphere was nice, classic and full of taste. We really enjoyed our time while staying there."

"Had a great experience. The hotel and the room was very nice and clean. The staff was great. Thank you! A++"

"Historic building, but we'll maintained and in great condition. Great stay!"

"The staff was very friendly and accommodating to our early arrival. The view was perfect."

"Amazing customer service. We were greeted by TY who made the check in process smooth and easy.we were traveling with my mom who has mobility issues. He offered a handicap parking area, suggestions to the gas station and gave water and cookies at check in.... We are grateful for his kindness!! Shenandoah thanks you!"

"First time staying here, but definitely not the last. Wonderful location, graet room, polite and professional staff."

"I give it one star because I can’t give it 0. There were mouse droppings in my bathroom. Called the front desk and no answer. Expedia called the front desk and no answer. The day I checked out I told the lady in the front desk and she said the manager would call me and nothing. I messaged the property through the Expedia app and nothing again. I HD to sleep in a room with mouse droppings because it was very late when we arrived and I had taken a sleeping pill before I saw the droppings. It was a...

"Good and quiet"

"Great location on the beach. Parking is really tight. Big pool was out of service. Great layout for families"

"We reserved a one bedroom and it didn’t disappoint! It was very spacious, clean and welcoming. I will be returning in the future…"

"There was no fridge in the room. Had to go to them to request one because the phone wasn’t working"

"Love love love"

"Bathroom not clean, four hair in the shower"

"building onto property, was crowded, front desk busy, maintenance man rude"

"We loved this hotel! The staff were helpful and the breakfast was great! I accidentally left some clothing pieces in the closet. I spoke with Vinny last night and he was very courteous and helpful in assisting me in making arrangements to get these items back."

"Our room was not cleaned daily. The second elevator was out of service. Given that it was a Holiday weekend and the hotel was full, more effort should have been made to have the elevator in service."

"I wished that was a beach ,and the parking was restricted to big suv.The room was very clean and beautiful decorated."