โรงแรมใกล้ปาล์มบีชเคนเนลคลับ, เวสต์ปาล์มบีช

"Great hotel!!"

"Excellent rooms and ambiance "

"Clean room, staff helpful just a couple if issues but got resolved "

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"Great Staff!"

"Our reservation was made weeks in advance for a room with 2 queen beds. We arrived prior to check in time and were told that we would be placed on a priority list and would receive a text once the room was ready. Later that afternoon we returned to check in as we had been previously notified that the room was ready. The room we were given was a king bed instead of 2 queens and appeared to not be particularly clean. We returned to the front desk and asked to be switched to a queen room. We...

"The hotel is old and unkempt. Our room had plaster patches on the ceiling, the bathroom was dingy and overall, it was extremely dated. The buttons on the phone for the front desk didn’t work and we lost wifi signal 3 days into our week-long stay. The front desk said they’d reboot the router but 2 days later; nothing. At this point, we didn’t want to repack and move to another room so we’d go to the lobby to get signal. We were subsequently comped on our check-out bill. I would say buyer beware....

"Gym is great Rooms need more modern amenities Lighting full mirrors Lighting Many usb-c’s"

"Shuttle great. No shops in walking distance. Staff great. Room musty & very damp. Staff unable to fix issue. Highway noise is an issue"

"Absolutely not up to the standard of a $300+/night hotel. MAYBE $80/night. The lobby is clean, and I think that is maintained and kept up to date to lull you into feeling like the rooms will be as well. But no…we didn’t even want to walk on the carpet in our room in barefeet it was so stained with…something, I have no idea what. And the chair in the room followed suit, as it was covered in stains. Staff was nice, was our room was truly disgusting. "

"Convenient spot when flying out in the morning. Nice setting, restaurant and outside bar to unwind after a long day. "

"The unit was very clean. The staff was very helpful and answered any questions or needs right away."

"Our room was not particularly clean. The bathroom should be condemned. It was appalling. The continental breakfast was the poorest I have ever seen and I have travelled the world for 50 years. The elevator had water spilled all over the floor. I have stayed at your hotels before and they were very nice. This one must do better. "

"The room that we stayed in did not have a inside security door bolt on the door. The shower had no pressure and the head was broken and also had mold on the spray nozzles. So definitely wasn't taking a shower. The fan in the bathroom was broken/disconnected when turning on the light. The light switch itself was operable but broken. The elevators were slow and the doors on one car had to be pushed open after they wouldn't open when we got to the bottom floor."

"I wasn’t able to check into my room till 10 pm due to the inconvenience of the staff and they did not want to cancel my reservation or accommodate me "

"Location, location, location. Everything was within walking distance. Room comfortable, staff so very helpful. Would come back again "

"Was terrible and felt unsafe. Left right away and was only refunded for 3 of the 4 nights "

"Very good for AC"

"At almost a thousand dollars a night; you expect more out of a property. Feels like a $129 hotel in any other city. "

"I paid $1,600 for one night expecting a true high end luxury experience. While the property is marketed as boutique, the overall amenities and atmosphere did not justify the rate. The room was clean but small and very basic. Nothing about it felt elevated or reflective of a five star price point. The pool is extremely small and much smaller than it appears in photos. It feels more like a large hot tub than a proper luxury hotel pool. It was underwhelming given how the property is...