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Hotel Villa Mercedes Palenque

Property class: 3.5

Choose dates to view prices

Consider a stay at Hotel Villa Mercedes Palenque and take advantage of a swim-up bar, a poolside bar and a free daily manager's reception. Indulge in a facial, a massage and a body wrap at the on-site spa. The on-site Mexican cuisine restaurant, La Foresta, offers breakfast, lunch, dinner and al fresco dining. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is ฿2,993
฿3,292 total
includes taxes & fees
18 Sept - 19 Sept

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • Garden view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • Garden view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, and a window with curtains.

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room

A neatly made bed with a headboard, a bedside table with a lamp, and a window with a view of greenery.

Executive Room

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a window with curtains.

Standard Twin Room

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a window with curtains, and a framed picture on the wall.

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with two beds, each with a green and white bedspread, a nightstand with a phone, and wall-mounted lights.

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a bed, a nightstand, a lamp, a telephone, and a curtain.

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
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About the area

Located in Palenque, Hotel Villa Mercedes Palenque is in the entertainment district and near a boardwalk. Travellers eager for a bit of culture can stop by Museo Del Textil, while those wishing to experience the area's natural beauty can explore Palenque National Park and Misol-Ha Waterfalls. Visit our Palenque travel guide
Map
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

What's nearby

  • A colorful bird sculpture in an outdoor setting with a thatched roof and stone walls.
    Aluxes Eco Park
    3 min walk - 0.3 km
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    5 min drive - 1.9 km
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    11 min drive - 4.4 km
  • El Panchán
    8 min drive - 4.0 km
  • Museo Del Textil
    10 min drive - 4.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    15 min drive

Restaurants

  • El Huachinango Feliz
    7 min drive
  • Bajlum Cocina Prehispánica fusión
    4 min walk
  • Cafe Jade
    5 min drive
  • Safe Zone
    5 min drive
  • La foresta
    1 min walk

About this property

Hotel Villa Mercedes Palenque

  • Hotel in the entertainment district, remodelled in 2025
  • A swim-up bar, a poolside bar and a free daily manager's reception are just a few of the amenities provided at Hotel Villa Mercedes Palenque. Treat yourself to a facial, a massage or a body wrap at the on-site spa. The on-site Mexican cuisine restaurant, La Foresta, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar
    • English breakfast (surcharge), babysitting (surcharge) and 1 meeting room
    • A banquet hall, luggage storage and local meal delivery service
    • A front desk safe, smoke-free property and a porter/bellboy
  • Room features
  • All 92 individually furnished rooms offer perks such as premium bedding and air conditioning, as well as amenities such as free Internet and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and baths or showers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and ceiling fans

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The price is ฿2,652
฿3,129 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered extended parking on site (MXN 500 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to noon for a fee: MXN 280 for adults and MXN 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • La Foresta

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (23,143 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Mud bath
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Banquet hall
  • Built in 2008
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Renovated entire property - November 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 5:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately MXN 280 for adults and from MXN 180 for children
  • Uncovered extended parking fee: MXN 500 per day
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Villa Mercedes Palenque have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Villa Mercedes Palenque?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Villa Mercedes Palenque on 18 Sep 2026 start from ฿2,993, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Villa Mercedes Palenque pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 13 kg per pet. There's a fee of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Villa Mercedes Palenque?

Extended parking is available for MXN 500 per day.

What time is check-in at Hotel Villa Mercedes Palenque?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Villa Mercedes Palenque?

Checkout is at noon.

Where is Hotel Villa Mercedes Palenque located?

Situated near the airport, this spa hotel is 1 mi (1.5 km) from Palenque National Park and within 3 miles (5 km) of Palenque Archaeological Zone and Museo de Sitio Palenque. El Panchán is 2.6 mi (4.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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