การตอบกลับจาก ASTON Palembang วันที่ 23 มี.ค. 2021
We apologize that your experience did not meet your expectation. We would like to have the opportunity to investigate your feedback further. Please could you contact us at palembanginfo@astonhotelsinternational.com. Thank you.
This has got to be one of the best value for money hotels I’ve ever stayed in. Good service, very clean and well provisioned room, great breakfast. I used the pool and small gym each day. If I was to give any comments for future customers, some visitors may find it useful to know that alcohol is a little hard to get in the hotel and city.
Matthew
เข้าพัก 4 คืน, มกราคม 2020
การตอบกลับจาก ASTON Palembang วันที่ 23 มี.ค. 2021
Dear Matthew, thank you for your nice review. We look forward to welcoming you back soon.
No pool for.kid....that make.me disappointed, room it's ok..the staff ok, and for all it's ok. But i can not suggest your hotel for others because there is not swimming pool for kid.
Although we went at the wrong timing, during the Hari Raya holidays, the staff are quite helpful & there’s a pool for us to go for a dip as well as the shopping malls are nearby so at least we could busy ourselves doing what facilities are available for us. There are good TV channels for choices too.
The breakfast buffet quite impressive too. Oh the hotel staff are quite efficient to our various needs such as blown up light bulb or sudden WiFi disappearance.
The only disappointment is not many of the staff can communicate in English.
Secara umum lumayan tapi harga sangat mahal (kebetulan sdg Ada SBW III ) sarapan makanan banyak Pilihan tp rasa krg greget staff hotel Agak acuh smart key selalu bermasalah