Search Hotels Near Palace Grounds, Bengaluru

"The hotel is really well maintained and staff being nothing but friendly and welcoming. The location itself is central to everything old Bangalore has to offer which was perfect for me. I specifically want to call out Vim Sarkar, one of the Cafe Managers. During my 2 week stay, he took care of me every morning making sure I got what I needed. He even sent up some fruits to my room for midnight snack if I needed. He's an asset to the hotel! "

"Staff were excellent every where! We had a great time at The Lalit! Thanks to everyone! "

"Great service"

"Beautiful hotel. Grounds are wonderful and service impeccable. "

"Excellent"

"Great place to stay "

"Good property, clean, airy feel, staff trying their best but ITC/Marriot need to provide more training at all levels."

"the spa staff are inappropriate. DO NOT GO."

"Utterly Pathetic Service – Misleading, Irresponsible, and Untrustworthy Sarovar Portico delivered one of the worst hotel experiences I have ever encountered. This hotel cannot be trusted and operates with zero accountability. Before booking, I clearly called the hotel to confirm early check-in. Your staff explicitly promised early check-in for an additional INR 1,500. Based on this assurance, I proceeded with the booking. This was not a misunderstanding — it was a clear commitment made by your team. Yet when my friend arrived at 3:00 AM after a grueling 15-hour flight, the hotel suddenly claimed “no availability” and bluntly refused early check-in. This is either gross incompetence or deliberate misinformation — both equally unacceptable. If early check-in was not guaranteed, your staff had a responsibility to say so. Had you been honest, I would have simply booked two nights and avoided this nightmare. Instead, because of your false assurances, an exhausted traveler was left stranded in the middle of the night and forced to hunt for another hotel at odd hours, paying again out of pocket. This is beyond poor service — it is irresponsible and disgraceful hospitality. To make matters worse, when I requested cancellation or refund due to your failure to honor what was promised, the hotel arrogantly refused any refund, as if misleading a customer carries no consequences. There was no apology, no accountability, and no empathy. This hotel shows a complete lack of professionalism, "