Thank you for your feedback! We are glad that you enjoyed your stay with us.
6/10 พอใช้
pranesh
เดินทางกับครอบครัวและเด็กเล็ก
2 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The Swimming pool temperature was very cold, kids could not swim. Solar heating for pool means max temp is 27deg cel, but water felt way colder. Wifi internet was very slow and un-usable. switched to mobile data and was much faster, i was told they have fibre but issue raised with provider. carpets looked dated and needs replacing.
Thank you for your feedback. Our pool is heated by the sun so unfortunately if the weather is not great it can affect the water temperature. We apologize for any issues you experienced with the WiFi and will ensure this is looked into.
This was by far the most comfortable bed we slept in during our time in New Zealand. Our room was large and cozy. I liked that the sink, toilet, and shower were all in separate spaces - making it easy for us to share the space. The hotel is in a great location - the pier being a 4 min walk from our room. The sunrise views were incredible. Felt like this was a great choice for comfort, location and value. Would stay here again no problem.
It was very noisy - cars parked outside the apartments so car doors slamming/ engines running early/late. Worse than that was the sound of coaches parked right outside your room with their engines running and filling your room with fumes. It was unfortunate as the room was convenient and very clean.
We loved our stay! The staff was so friendly. Our hostess Kyla at breakfast was so very helpful on things to do and see. Our room was very comfortable and we loved our view of the water in a Je. Suite.
Sue
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Amy วันที่ 18 ก.พ. 2024
Thank you for taking the time to post a review. We are glad you enjoyed your stay and found our staff helpful!
Great location on the waterfront with walking access to restaurants and tour operators. The rooms are spacious, well equipped and above all clean. There is good parking availability and the staff is very helpful in making sure you are comfortable and enjoying the local sights.
Hemant
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 31 ม.ค. 2024
Thank you for taking the time to post a review. We are glad you enjoyed your stay!
Stayed in 408. Corner suite with views to die for. Outdoor furniture very tired but everything you need for any length of stay was provided. Had a number of unwanted visitors in the form of some kind of small black crickets on the last night, probably brought on by the rain that day. Other than that would definitely recommend. Easy 2 minute walk to Paihia shops and bars.
Kenneth
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 31 ม.ค. 2024
Thank you for taking the time to post a review. We appreciate the feedback and will use it to make decisions in the future.
Walking distance to town so lots of options for meals. There are plenty of off street parking. Pool was a hit! Air con was a godsend. Comfortable beds. Separate toilet and bathroom was great.
Stephani
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 28 ม.ค. 2024
Thank you for taking the time to post a review. We are glad you enjoyed your stay and appreciate the feedback!
I have stayed at the Kingsgate Hotel four times and it is excellent value for money on the waterfront. The rooms are clean and tidy, parking outside your room and a short walk to restaurants and shops. Highly recommended.
Robert
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 28 ม.ค. 2024
We are glad you enjoyed your stay! Thank you for taking the time to post a review and we look forward to seeing you again.
Great location to relax and see the bay right across the street and to hear the waves splashing on the shore. Great access to all shops yet distant enough from clouds.
Carol
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 24 ม.ค. 2024
Thank you for taking the time to post a review. We are glad you enjoy your stay and appreciate the feedback!
The hotel was OK, but wasn't impressed with the location. Walking to restaurants was difficult with the extremely steep streets, and parking was a problem. We had to park in the parking garage in the building and there's no validation, so a 24 hr stay is $45 a day.
Betty
เข้าพัก 2 คืน, มกราคม 2024
6/10 พอใช้
William
เดินทางกับคู่รัก
13 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Clean and tidy rooms with very comfortable beds. however rooms are very basic.
William
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 15 ม.ค. 2024
Thank you for taking the time to post a review. We appreciate your feedback.
6/10 พอใช้
Karen
เดินทางกับครอบครัวและเด็กเล็ก
12 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Room and bathroom were okay, comfortable enough for a few days. However our ground floor room was the last in the corridor, so when people entered or exited the door to outside it would slam loudly which was quite bothersome especially in the early hours of the morning.
Karen
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 15 ม.ค. 2024
Thank you for taking the time to post a review. We appreciate your feedback as it helps us make decisions in the future.
8/10 ดี
Lynette, Auckland
เดินทางกับคู่รัก
12 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Great spot. Need more umbrellas around the pool. There were only 2 and it was very hot
Lynette
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 15 ม.ค. 2024
Thank you for posting a review. We are glad you enjoyed our location and are grateful for your feedback.
The team were absolutely AMAZING - Outstanding service from the ladies at reception and the restaurant team. I most definitely will be returning.
Ive reccommended Kingsgate to all my family and friends.
Cheers team
McKeilah
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 15 ม.ค. 2024
Thank you for taking the time to post a review. We are glad you enjoyed your stay and extremely grateful for your feedback!
We were pleasantly surprised by how nice the room and bathroom were. You can tell they had been remodeled and and the upkeep has been good. Close to everything in the town. Staff were very nice and helpful.
KENNETH
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Amy วันที่ 9 ม.ค. 2024
Thank you for taking the time to post a review. We appreciate your feedback and are very glad you enjoyed your stay.
6/10 พอใช้
Cornelia
เดินทางกับครอบครัว
4 ม.ค. 2024
ชื่นชอบ: ความสะอาด
Average room but comfortable stay. Our unit being next to the laundry room was rather noisy at night if other guests were to use the laundry facility.
Cornelia
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Amy วันที่ 9 ม.ค. 2024
Thank you for taking the time to post a review. We appreciate your feedback as it helps us make future decisions.
Great, central place to stay. Very walkable to shops and food options.
Nicola
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tom วันที่ 31 ธ.ค. 2023
Thank you for taking the time to post a review, all reviews are read and noted with the information collated to help us make better decisions, nga mihi.
6/10 พอใช้
Srivats
เดินทางกับครอบครัว
27 ธ.ค. 2023
Breakfast was good. Staff is polite.
Shower head was broken in the bathroom though somewhat usable. Light switch in room had no one/off switch other than turning off all power with room key or pulling circuit breaker for lights.
Srivats
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Amy วันที่ 4 ม.ค. 2024
Thank you for your feedback, it will help us improve in the future.