Search Family-Friendly Hotels in Pacific Harbour

"Not a great stay, room was a bit run down. Ants on the floor, shower dirty, bed head lots of wear and tear. We checked out early. Not any gluten-free friendly options. "

"Very good"

"Really enjoyed our stay fitness studio and spa was amazing. Really enjoyed the OG feel to the building interior "

"Air conditioning worked, but only if shutters on screen windows were closed, allowing no natural light nor any outside views of ocean, garden etc. Breakfast was often stale bread, canned pears and peaches. The staff was wonderful. The Administration, not so! For several days they kept ducking me in order to avoid hearing multiple complaints about the difference between their VERY OLD website and the reality of the resort.... including filth, no activites, no entertainment, no spa, no gourmet foids, no clean sandy beach, housekeeping finaly after a week, dead fish in the outdoor shower removed after 3 days of asking, .... A refund was not an option accirding to a vety vain Administration young woman for the majority if the 21 days booked. I left early, loosing at least $900 Canadian, and refused to pay the small amount i owed for some meals. Were it not for the Staff the days there would have bern total hell. They did their best. They did tell me they had had to call in the Ministry of Labour. Setting is paradise. Living there is not."

"I love most of the stuff they have except the two beds in the room was too small pls at least get 2 queen beds the beds provided was like kids bed for an adult i wasnt comfortable at all "

"A beautiful, authentic experience along the coast. Staff are amazing, rooms and views and unreal. And the bikes are a lot of fun. "

"Staff is awesome. "

"The staff and facilities, and access to the beach were great. The food in their resteraunt was good, not excellent, but good. You do have to provide your own filtered or bottled water and your own shampoo and soap which was disappointing. I would have given 5 stars except the wifi wasn't available in the rooms, you had to go outside in the heat and humidity to get wifi. Also, it took them 4 days to fix our AC in the main room, so we had to blast the AC from our bedroom to cool the room. They appologized and said they are working on the wifi ... Because everything else was so good, I would possibly give them another chance after checking on wifi."

"The customer service is top notch. Great staff. The Bare's are quite nice and the dorm could use a little love with the screens / lockers, but overall the Bula Bula vibe is real and the location is amazing- right on the beach - not far to Aquatrek- where I highly recommend the shark diving!"