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"towels had stains and I saw a roach in the room. Hotel needs to be renovated"

"Nice water pressure. The only bad thing it doesn't have elevators. It's got two levels, but no elevator. The staff was nice enough to give us the bottom floor because it would be hard to climb stairs for me."

"Pros- The lobby was immaculate and the guest services were awesome. Decent bar selection if you want a night cap. Friendly guest services helped out as much as possible. Cons- super thin walls, you will hear all thumps and bumps through the night. Including outside traffic with it being as close kings island. Room still had a couch full of crumbs on sofa so made us weary of cleaning tactics. Decent hotel, but would recommend one a bit further honestly"

"I had a horrible experience on 7/3/26 I had taken my family to kings island for the fourth of July so I made sure I booked in order to have plenty of sleep room, I planned to have the kids sleep on the sofa bed , so when we pulled is out the bed we were shocked to see that the mattress and sheets had urine stains as well as blood spots and so did of the beds, I immediately called down to the hotel staff and explained the situation to a male by the name of Al, he was rude and stated that they had...

"Staff was amazing and helpful. One of the staff members watched my dog so.I could get breakfast from the buffet. Room was clean but couldn't get access to the closet"

"2 night stay with no television. Aside from that we would probably stay here again."

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"Was a good place for the money"

"Pool was nice...the first front desk person was nice when checking in but after that staff was kinda rude... breakfast wasn't great then have someone watching you eat and can't eat in room was very uncomfortable...would not take there again...but it was close to king Island"

"Pleasant stay"

"Bugs on the beds. No towels in the room and when we did get them, they were pretty dingy. One bed with no pillows at all. It said free breakfast, but there was no breakfast except for coffee. I would not stay at this place ever again."

"Overall a good experience, we were driving through. Good place to rest."

"the night desk person was very loud. might as well had been right in my room. that was until about midnight. that person was sleeping at the desk when I went to check out at 8am. The beds were very uncomfortable."

"The pool wasn’t working or the hot tub They didn’t have enough breakfast for everyone The fire marshal came in while we were in the lobby to check out and was asking about exterminator reports for their bed bugs witch he left without because they had no papers for treatment"

"Manager was very friendly. We found a yellow wash cloth under the air conditioner, so we weren't sure how clean the room really was."

"Great location"

"Big rooms, friendly staff. Convenient to all shopping."

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"The fitness center was a joke 2 bikes and a treadmill which did not work; floor was sticky carpet was moist. Never had houskeeping over a 4 day stay. Breakfast was pedestrian."

"This property was very clean. The beds were comfortable. I didn’t use any of the amenities. So I can’t really comment on those. However I could see the pool. And it was very clean looking as well. I was there just to sleep. Because I went to Kings Island and Strickers Grove. My only improvement that I could wish for would have been concerning breakfast. 2 days in a row shredded chicken was offered. In 2 different flavors. One flavor each day. This was to make breakfast burritos. With several...