Search Hotels Near Ouzel Falls, Windsor

"clean room and very good staff!!"

"Power went out around midnight. No backup system to atleast run the main floor? Poor planning..."

"Mike at Front desk was very hospitable and helped us. The room was clean and had shampoo conditioner lotion available to us. The bed was comfy. The pool and hot tub were pretty empty till later. "

"Great stay!"

"We love staying here. "

"The manager was rude, looked very unprofessional and not clean. The room smelled really bad and when I complained on check in they claimed they didn’t have another one available. The room was very dirty, the sheets were nasty and had stuff all over them. They wouldn’t give me new ones, the bathroom fan was broken and the fixture was hanging off, the heater/ac was taped on but would fall off and had a nasty smell when running. The stove top made a funny smell while using and would make you nauseous. When I told the manager her reply was it’s you and you smell. The whole hotel stunk and had a weird smell. The housekeeping and maintenance staff ignored you and were very rude and unprofessional. They had as much training as probably the manager which was none. The manager Zoie had no experience and should be kept away from dealing with any people as she is very rude! She also claimed we knew someone there and took my sisters ID and showed it to another guest to see if she knew her which is against the law. You are not allowed to show any person stuff to anyone. I wouldn’t be surprised if she would do that with a credit card if she did that with an ID. There was broken bottles and dog feces all over the outside property due to no pop bags or anyone picking up after their dogs. When I asked to talk to someone above Zoie they wouldn’t give us a number or tell us who the general manager was. I would highly avoid this property!"

"YES GREAT BREAKFAST "

"parking easy food fresh"

"Accommodating to early check-in, because there was a room available."