Skip to main content

Sheraton Ottawa Hotel

4.0 star property

Choose dates to view prices

Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is ฿5,851
฿7,008 total
includes taxes & fees
7 Jun - 8 Jun

You may also like

Ad

Holiday Inn Ottawa East by IHG

Gloucester
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.4 out of 10, Very good, 1,367 reviews
The price is ฿4,311
฿5,164 total
includes taxes & fees
21 Jun - 22 Jun
Holiday Inn Ottawa East by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Sheraton Ottawa Hotel

  • Upscale hotel near Rideau Canal
  • Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
    • A lift, concierge services and multilingual staff
    • A porter/bellboy, smoke-free property and a water dispenser
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 236 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with shower/bath combinations and free toiletries
    • 50-inch HDTVs with satellite channels
    • Wardrobes/cupboards, recycling and fridges

Similar properties

Restaurant
Ottawa Marriott Hotel
Downtown Ottawa
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 1,457 reviews
The price is ฿5,773
฿6,915 total
includes taxes & fees
14 Jun - 15 Jun
Ottawa Marriott Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on 7 Jun 2026 start from ฿5,851, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Ottawa Hotel?

Valet parking is available for CAD 40 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Checkout is at noon. Late checkout is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Rideau Canal, Parliament Hill and Rideau Centre. Rogers Centre Ottawa and University of Ottawa are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 671 out of 1125 reviews
Rating 8 - Good. 293 out of 1125 reviews
Rating 6 - Okay. 88 out of 1125 reviews
Rating 4 - Poor. 37 out of 1125 reviews
Rating 2 - Terrible. 36 out of 1125 reviews

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was simple and hotel staff was welcoming and kind. The room (double queen) was spacious and the beds were very comfy.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were courteous and very knowledgeable. Breakfasts were delicious and generously portioned. Our room was clean and we loved the open space in it so we could sit in chairs and watch television without having to lie on the bed. Also, it was very nice to have the choice of a bath or shower in the bathroom.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The chair and ottoman in the room was perfect for reading my book, the bed and pillows were so comfortable and the room size was spacious to enjoy a relaxing stay cation with my husband.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marisa

Liked: Amenities
Clean room and nice staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rossana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and courteous and the room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was spotless and staff where very helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
shops/entertainment is nearby. pool was under construction which was disappointing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dhanae

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manu

Liked: Cleanliness, amenities, property conditions & facilities
Stuff and service were great, very responsive and helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

viviane

Liked: Cleanliness, staff & service, amenities
Great and friendly service
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
The room was OK, but the mattresses were sinking on the middle, making it uncomfortable for 2 people, even one being a child, to sleep on it. Location was great for Winterlude and to enjoy downtown Ottawa.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olivera

Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
The Hospitality was great! The rooms are spacious.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Catriona

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room; staff were nice and efficient; restaurant was good, parking was good. Hotel located in walking distance from major attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms and friendly and helpful staff!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service, clean room, friendly reception staff, easy check in and check out.👍
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities
Great location, perfect service.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities
Very friendly front desk.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mariia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel, nothing too special, but overall fine. The breakfast was okay, and the main advantage is definitely the location – right in the city center, close to everything.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and walkable to all attractions.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great place and clean to
Stayed 1 night in Jul 2025