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"The gym was small but ok. If you know you will need to use the laundry machines, bring a fistful of loonies. The room was clean, the bed was clean and comfortable but the place shines because of the staff. They were fabulous and a pleasure to deal with."

"Easy check in and very nice staff!!"

"Loved the sauna and jacuzzi. Reception staff was helpful and friendly. "

"Breakfast was great, just wish it came with the hotel and not have to pay separately. Almost $50 for breakfast for 2 people..."

"Absolutely beautiful place to stay, room was very clean, lots to see and the dining/food was fabulous. A few items to note: front desk check-in was a bit slow (especially for bring pre-booked), breakfast is not complimentary and fairly expensive. We chose to eat breakfast elsewhere (but had a really top-notch meal in the hotel the evening before). The phone chargers and both reading lamps in the room were not functional. All in all would highly recommend for the experience, beauty, and excellent location for nearby amenities (Parliament tours, Rideau Centre mall and parking, the Byward Market and an endless choice of restaurants. "

"The hotel is in a great location which enables you to keep your car in the parking garage and walk to a lot of places that you may want to see, like the parliament buildings, the CF Rideau Centre and the ByWard Market. As soon as we arrived we were given an upgrade to our room. With three travellers, we were given a three bedroom suite, which included a kitchen, living room, in suite laundry room and three bedrooms, one which had an ensuite bathroom. Staff was friendly, rooms were clean, parking was available."

"I’ve stayed at Brookstreet Hotel many times over the years, and it has always been a place I genuinely look forward to returning to. The service, atmosphere, and overall experience have consistently been excellent, which is why I continue to choose it. However, this most recent stay was not as enjoyable. I was placed in a room that was connected to a neighboring room by a door, and unfortunately the soundproofing was very poor. I could clearly hear conversations from the other room both early in the morning and late at night, which made it quite difficult to sleep and relax. This was disappointing given my past experiences, and I do hope that in future visits I can be placed in a room with better sound insulation. I still value this hotel highly and hope this was just an isolated issue."

"Stayed here many times, love the atmosphere."

"Great staff. Lovely Hotel."