โรงแรมใกล้สวนสาธารณะออตเซโก, Grand Rapids

"Fresh and clean property and room. Huge room! With clean new carpet and spotless bathroom were impressive. We spent 2 nights there and were very pleased 😃 Breakfast was good and we enjoyed the fact it was available after 9am."

"Clean room and good breakfast. Very quiet and convenient."

"Everything was good except the swimming pool floor need to be remodeled"

"Very clean, friendly staff, great location. Would definitely stay again."

"Staff was great breakfast was great very pleased"

"Super nice room at a great price. Clean and very comfortable"

"It was a inexpensive place to stay for the night conveniently located. Breakfast consisted of a granola bar."

"Staff was and is always very helpful and kind! Alana and Steve are great! Suzie is an amazing housekeeper, our room was very clean! Our stay was great, quiet, and very affordable!! I would highly recommend this hotel to others!! Kelly J"

"Good experience"

"Staff were very friendly and helpful. The rooms were clean."

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"Under construction with loud banging in the AM. Very humid in the room itself like the building wasn't being properly airconditioned. Im the room, there was a strange/moldy odor. Some of the staff were helpful, and let us switch rooms. The room cleaner found our tablet and made sure we got it back after switching rooms which was a life saver. One of the breakfast staff members was unprofessional and clearly just wanted to talk on her phone and was annoyed by the presence of guests. I get the...

"Very clean. If you like good customer service, you will not get it here, in my experience. In fact, an AI Robot will most likely replace front desk staff in the next 5 years, putting them out of a job they really don't like anyway."

"My stay was a day shortened by one night. I checked out but it wasn't recorded. I was charged for a night I wasn't there. I also notified the office the night before I would be checking out."

"The place was very well kept, the staff was wonderful and makes us want to return EXCEPT for the bedding. Our two queen room had two different height beds and both were the old style mattress and box spring. They were worn out, sides broke down, and creaked and cracked at every move. If they replace the bedding I would give it a for sure 5star rating"

"There are no coffee pots in your room. I'm assuming owner... is not friendly at all. Customer service skills are horrible and not friendly. The only thing good about this place is there a place to rest your head. Spend a little bit more money and get a better hotel with better quality, cleanliness, and staff. All I ever see is one person here so I don't know what "staff" they're asking about. The rooms are disgusting. I literally had to wipe everything down myself and there was still filth...

"We loved the hotel"

"Hotel is under major construction and the construction workers have paint and everything all over the floors"

"First room had fleas. Second room did not have any bugs (that I saw) but the carpet was heavily stained and ripped in places."

"Great stay. Room was a little chilly but other than that everything was great"