Thanks for the excellent review and honesty about the room. Now that were into spring time and the sun is finally coming out we try to get the windows opened up and the fresh air in. I'll make sure this week I get that done Sir!

I'm glad I was able to help you out when you brought a need to my attention. I will immediately look into the heating situation. I'm not sure what happened in your room that night but most other guests thought the heat was working fine during their stay. Maybe something I could have addressed if you had informed me of the issue at the time/during the time of your stay. As I mentioned, during your check in, if you need anything at anytime please call the front desk number. I'm thankful you choose my motel and hopefully next time I can serve your needs more properly!Have a wonderful day!

Thanks Jason I appreciate the kind review!!! Have a great Day!

ice machine just needed a restart, ugh. Sorry I couldn't figure that out during your stay Sir

Thanks Robert. I hope you had a pleasant stay!!!

I'm very sorry you could not be checked in. As I stated to you in person a credit card is needed for all and any stays here at the motel. When you could not produce a credit card I could not allow you into the room as per company policy. Also as per our discussion at the time all money would be refund through the booking agent you used, expedia, to book the room. Sorry for any inconvenience that might have caused you but I have nothing to do with your return of funds from a different company. Have a great day

Thanks Robert! I'm glad you had a pleasant and comfortable stay! Hope your son has a excellent hockey season!

Thanks Vicki for your kind review. I really appreciate it!!

Sorry your stay wasn't at the level of your expectation. I will continue to make things better here for customer appreciation. Thanks

Thanks Denise I'm glad you had a pleasant stay and thanks for the awesome review!!! I Appreciate that!!!

Thanks Sheri!!! I really appreciate you taking the time to write a Great review about my motel! Glad you had a wonderful stay and I hope to see you again sometime in the future!

Thanks for the good review and sorry the room was somewhat smaller then you might have expected! Hope to see you again in the future and maybe you can try a different room that might be more spacious?!!!

Thanks John. We appreciate your review and are glad you had a pleasant stay!!!

Thanks Brandon! I'm glad you had a pleasant stay and if your ever in the area again I hope you'll consider staying here again Sir! Have a great Day!!!

Thanks. We appreciate the kind review and look forward to providing you with another comfortable stay next time.

Thanks James!!!!!!!! Not sure how we got a 10 out of 10 but we'll take it!!!!! Thank you Sir!!!!!!

Thanks Nicholas! I appreciate you taking the time to give a excellent review! Have a great Day Sir

Thanks for your honest opinion. As you can imagine the Covid lockdowns made everything hard. Things got really tight these last few years and it was hard to make updates to things when the money wasn't there to make the updates. I appreciate your honesty and hope to be able to make updates here in the near future.

Thanks Mary. I appreciate the nice review! Hope you have a great day!

Thanks Thomas! I appreciate your kind review and I'm thankful you had a pleasant stay!!!

Thanks

Thanks a lot Suzanne! I really appreciate your very kind review! Hope you have a wonderful day and a safe trip!!!

I'm very sorry I do not have any control over the expedia website. What they offer their customers and for what price. I just ran into another like situation where expedia promised a customer a room for a Saturday night that was completely booked. I tried to accommodate your stay the best I could and I did offer you a discount that at the time you seemed unwilling to take. I'm very sorry that your stay was not on the level of your expectations.

The ac unit is working fine. If you could not figure out how to turn it on you should have called the front desk and we would have shown you how. Sorry that did not occur.

Thanks I'll keep working on getting things better/Right

Thanks Barbara! We appreciate your feedback and are working diligently on making things better here!

Thanks Matt

Thanks Sir! I appreciate your review!!!

I'm sorry you did not have a pleasant stay. I will do my best to improve things here

thanks Jeff

Sorry you had a uncomfortable stay. We will work on our attention to details going forward. Hope you have a good day!

Thanks Hollie!!!!!!We're happy you had a pleasant stay!!!!

The device behind the Television is the cable box. There are no cameras in any room.

Sorry about the heat Sir. The pilot on the furnace went out. I noticed it this morning after you had left. Had I known the pilot had gone out I would have immediately relite it for you!

Thank you very much! We look forward to seeing you at the motel every time your in the area! Safe Travels!

Thanks Nathan! I'm glad you had a pleasant stay with family!

I believe it got up to 62 within 2hours and when I cleaned the room upon your checkout the temperature was 73. Sorry for the early check in. From now on I'll be cognizant to the fact that I shouldn't allow customers a early check in if the heat isn't adequate.