Great place to stay with wonderful facilities. Staff very friendly and helpful.
Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Dear Ann Theresa,Thank you very much for choosing Hilton Dalaman Sarıgerme Resort & Spa and thank you for taking your time to share your experience.We are very happy to hear that everything was alright during your stay and that you appreciated all our services.We would like to inform you some of the services included in our Ultra All Inclusive package include,Breakfast, late breakfast, lunch, dinner, and midnight supper in the main restaurant (open buffet), Pianoforte Bar (7/24 hours) and another bars, Snacks during the day (Breeze Snack, Vento Snack, Citrus Coffee & Bar, Beach Snack, Patisserie)In addition to this we also offer the further dining option to our guests with 6 A La carte restaurants (cover charged applies); Alize – Italian, Tao – Far East, Teppanyaki – Japanese, Finesse – Indian, Vela – Seafood, A La Turca – Turkish.Our guests are able to follow the operation hours of the facilities by downloading the Hilton Dalaman mobile application during their stay.We would be delighted to have you back in our house to make your next stay even better than the last one and to provide you with the most refined hospitality experiences again at the Hilton Dalaman Sarıgerme Resort & Spa.With Kind Regards,
Özellikle otelin animasyon ve etkinliklerdeki başarısı ve çeşitliği, olağanüstü prodüksüyonlarını belirtmeliyim.
Yemeklerin lezzeti ve çeşitliliği ve özellikle et yemekleri ve ızgaraları gerçekten çok güzeldi. Türk tatlıları (sütlaç, baklava, şöbiyet) enfesti.
Deniz öğlene kadar sakin, öğleden sonra genellikle yosunluydu. Havuz ve restoranda yetişkinler (adult) için ayrı yerler olması bizim gibi çocuksuz aileler için çok sakin hizmet almamız sağladı.
Sayın Misafirimiz,Öncelikle Hilton Dalaman Sarıgerme Resort ve Spa'yı tercih ettiğiniz için teşekkür ederiz.Tatilinizin güzel geçmiş olması ve konaklamanızdan memnun kaldığınızı görmek bizleri son derece sevindirmiştir.Bir sonraki tatilinizde sizi tekrar ağırlamaktan büyük mutluluk duyarız.Saygılarımızla,Hilton Dalaman Sarıgerme Resort & Spa
Sayın Misafirimiz,Kıymetli vaktinizi ayırıp deneyiminizi paylaştığınız için teşekkür ederiz.Tatilinizin güzel geçmiş olması ve konaklamanızdan memnun kaldığınızı görmek bizleri son derece sevindirmiştir.Bir sonraki tatil planınızda sizleri tekrar otelimizde ağırlamaktan büyük onur duyacağımızı bilmenizi isteriz.Saygılarımızla,Hilton Dalaman Sarıgerme Resort & Spa
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to.
Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement.
Food was good and the kids had a great time just us picky adults!
Dear Guest;Thank you for taking the time to share your experience with us. We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. With Kind Regards,Hilton Dalaman Sarıgerme Resort & Spa
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Dear Guest,Thank you very much for choosing Hilton Dalaman Sarıgerme Resort & Spa and your kind review.We are very happy to hear that everything was alright during your stay and that you appreciated all our services. It is our pleasure having you as our guests and hope to welcome you back soon. With Kind Regards,Hilton Dalaman Sarıgerme Resort & Spa
Dear Guest,Thank you very much for choosing Hilton Dalaman Sarıgerme Resort & Spa.We are delighted to receive your positive scoring, as nothing can be more gratifying than the gentle appreciation coming from our guests. Your satisfaction and comfort are our priority.We would be delighted to welcoming you in our hotel again.With Kind Regards,Hilton Dalaman Sarıgerme Resort & Spa
This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Dear Guest, Thank you very much for choosing to stay at Hilton Dalaman Sarıgerme Resort & Spa and leaving a review of our Resort. We are very delighted to see that you enjoyed your stay in general. Your kind feedback is highly appreciated. We look forward to welcoming you back in the near future. Kind regards,
Dear Guest, Thank you so much for taking the time to leave a review of your stay at Hilton Dalaman Sarıgerme Resort & Spa. We are happy to see you had a nice stay with us. Thank you for being our guest and we look forward to welcoming you again soon. Best wishes
We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner.
The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Dear Guest, Thank you for your kind feedback. Your review has been shared with our management team as our guests' comfort and satisfaction are our first priorities. We hope to have a chance of welcoming you back soon. Best regards,
Hilton Dalaman Sarigerme Resort & Spa
Dear Guest, Thank you for rating us! We are delighted to see that you have had the best vacation ever at Hilton Dalaman Sarigerme Resort & Spa. We hope to welcome you back in the near future. Sincerely,
I loved the lake homes with swim up swimming pool access.
The staff is not customer sevice oriented.
We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine.
We had asked for daily newspapers - we never got them.
Dear Guest, Thank you for your kind feedback. Your review has been shared with our management team as our guests' comfort and satisfaction are our first priorities. We hope to have a chance of welcoming you back soon. Best regards,
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in.
We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient.
The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day.
Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been.
The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge......
We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants.
Overall excellent hotel that could have done so much better..
Dear Guest, Thank you for your kind feedback. Your review has been shared with our management team as our guests' comfort and satisfaction are our first priorities. We hope to have a chance of welcoming you back soon. Best regards,
Dear Guest, Thank you for rating us! We are delighted to see that you have had the best vacation ever at Hilton Dalaman Sarigerme Resort & Spa. We hope to welcome you back in the near future. Sincerely,
Odalar güzel, personel çok ilgili ve eğitimli,yemekler şaheser, deniz oldukça dalgalı,her ne kadar kullanmasakta; gözlemlediğim kadarıyla havuzlar kocaman ve temiz.
Karşılamadan, uğurlamaya kadar harika zaman geçirdik. Otel oldukça büyük. Restoranlar, havuzlar ve diğer olanaklar oldukça doğru konumlanmış. Doğanın içinde. Kendinizi beton yığını içinde hissetmiyorsunuz.
Genel olarak turist ailelerin tercih ettiği bir otel ancak çift olarak yine de rahat ettik çünkü otelde her anlamda yeterince kapasite mevcut, çocuklarla çok iç içe geçmenize gerek kalmıyor.
Yemek ve içecek anlamında çeşit ve kalite oldukça iyi.
Dear Guest,
Thank you for rating us!
We are delighted to see that you have had the best vacation ever at Hilton Dalaman Sarigerme Resort & Spa.
We hope to welcome you back in the near future.
Sincerely,