Staff was nice but took a long time for pick up at the airport. Breakfast selection was also nice.
Mary
เข้าพัก 1 คืน, เมษายน 2024
2/10 แย่มาก
EDWARD
เดินทางกับครอบครัว
28 เม.ย. 2024
ไม่ชื่นชอบ: ความสะอาด
Asked for 1 br to accommodate 2 adults ant 2 teens . The rm only had king bed and no pullout sofa . They moved us to standard rm with a king and sofa but not a 1br . Room smelled of smoke and was not refunded the difference for smaller rm . Bait and switch , rip off !
The place was fine, clean, breakfast included. The odd thing is that it was a wheelchair accessible room and the bathroom was a little hard not to get water out and there was water everywhere. Everything else was fine.
Noemi
เข้าพัก 2 คืน, เมษายน 2024
6/10 พอใช้
Diane
เดินทางกับครอบครัว
26 เม.ย. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I liked that it was close to airport. It needs renovation.
Close to the airport with transportation to and from which is convenient. Lots of restaurants nearby
Jill
เข้าพัก 1 คืน, เมษายน 2024
6/10 พอใช้
Brooke
เดินทางกับครอบครัว
26 เม.ย. 2024
ไม่ชื่นชอบ: ความสะอาด
We checked in late due to a late flight and the person at the front desk was very nice and efficient. The problem was our room and the floor we stayed on. Our room was located on the 2nd floor on the backside of the building. When we got off the elevator, the entire floor smelled heavily of vomit. Once we got in our room, we could no longer smell the vomit but our room smell heavily of urine. We were only staying the night before heading to another hotel, so we made due but if we had a longer reservation, we would have either asked for another room on a different floor or cancelled and went somewhere else. Perhaps we were just given a bad room/floor but we would not return.
was miscommunication about the airport shuttle... it was my first time using the shuttle from the airport to the hotel...
overall the services provided were good. hotel staff were patient and nice. check in was quick. it was a comfortable place to stay.
It started at the airport. I called into the hotel to request the shuttle. Receptionist at front desk had great customer service and sent the transport. The driver gave me a hard time and wanted to see proof that we were guests. All he had to do was radio the front desk. We were tired from a transatlantic flight. After I was seated I found the app showing our reservations. As I was getting off the bus I asked the driver if he'd like to see the reservation. He waved his hand as if I was an insignificant piece of garbage. I'm glad I don't need his approval to know my worth. The room looked dirty. Chalk or white residue on carpet as you enter the room. Bathroom shower was atrocious. Getting in and out would be a problem for an elderly person. As for breakfast, the butter was covered by cream cheese packets. A kind young person offered to search for it under all the cheese as he had the previous day. Sausage tasted as if they reused old sausage. Yuck! Never will stay there again.
The rooms and lobby were squeaky clean. They had a portion of breakfast available even though we were getting the 4:30am shuttle, (pastry, fruit, juice, coffee.)
The pool was rather small and a bit cold, only negative. Shuttle was on time and only 10 minutes to the airport
Early check in my husband is a disabled veteran on insulin needed to take insulin they let us check in before 4p.
Joyann
เข้าพัก 1 คืน, เมษายน 2024
6/10 พอใช้
Denise
เดินทางกับครอบครัว
21 เม.ย. 2024
The front desk staff had difficulty making eye contact. She was short, unpleasant and unfriendly. The hotel had a strange odor in the hallway leading to the rooms. The bathtub in our room was unsafe! I've never been in a bathtub was hilly! Everything we set on the side of the tub slid inside. Updates are definitely needed!
Denise
เข้าพัก 1 คืน, เมษายน 2024
8/10 ดี
Roe
เดินทางกับคู่รัก
20 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Very convenient to airport.
Roe
เข้าพัก 1 คืน, เมษายน 2024
10/10 ดีเลิศ
Michelle
19 เม.ย. 2024
ชื่นชอบ: ความสะอาด
This property was pretty good! Only concern was the bathroom needs to be updated but besides that this place was really good