Dear Ansley,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that you appreciated the shuttle. Please come stay at Waldorf Astoria Orlando again the next time you're in the area.Best regards,Waldorf Astoria Guest Services Team

Dear Peter,We're so happy to know that our wonderful team members helped make your visit that much better and that you had a great time overall! Please consider coming back to join us again in the future; we're confident that we can deliver another amazing stay. Best regards,Waldorf Astoria Guest Services Team

Dear Muhammad,While we always appreciate hearing from our guests, we are sorry our offerings didn't meet your expectations. We are grateful for your time and wish you well as your travels continue.Best regards,Waldorf Astoria Guest Services Team