Perfectly as marketed. The property is well maintained, and provides a majestic Victorian experience. Breakfast is a solid Irish representation, staff is friendly, and dinner was pleasant. No Elevators but only one flight of stairs up or down. Garden level has a back entrance to avoid carrying luggage down or up the stairs to main entrance. The leisure center was a one stop shop - gym, sauna, steam room, hot tub and pool. Self serve Laundromat, restaurants and even a supermarket are within close proximity as well!!! And very close to Galway! Easy access (about one hour) to the Cliffs of Moher and the Burren
Loved the place and room. It was awesome. Unfortunately they were understaffed to accommodate our evening meal and we ended up leaving and going elsewhere to eat after waiting 30 min without being attended to for even a menu..
Large property with some lovely inclusions however, some upgrades are needed... no lift makes it difficult to carry luggage upstairs. Bottled water would be great in the room. Restaurant service was excellent.
Marie
เข้าพัก 2 คืน, พฤษภาคม 2025
8/10 ดี
Marilyn
เดินทางกับครอบครัว
13 พ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The staff were not local so unable to help / problem solve travel questions/ directions. But we’re very sweet and kind. An extremely slow to drain shower/sink not dealt with during our stay.
Breakfast foods were very good and staff very accommodating.
Rooms were quite stuffy with the spring” heat wave”. Unable to leave windows open over night as pole lights from parking shone in windows, no fans available.
Easy access to swimming pool, jacuzzi, steam room & sauna for relaxation. Super friendly staff, good food and music all in proximity, comfortable spacious room - what more can we ask for!
All staff were very friendly & efficient. Hassle free check-in & out. Our room was on the second floor & it was very quiet throughout our two night stay. Bathroom was small & looks old but still adequate. (No toothpaste so take your own🙈) Free parking onsite which is always a bonus.
The bedroom there was a noise which sounded like a boiler o something similar that kept me awake. The bed and bedding were not comfortable- bed cover was like having a piece of foam over you. The bathroom had a hand wash dispenser and shower wash - no other bathroom products. No water in the room. The fridge was not working for the water we bought. We invited friends to meet us at 11am and were told there was no ability to have a coffee or anything until 1pm. Generally the experience was like a grand 2 hotel.
I went to share feedback to manager when I was leaving and he was very rude and swore at me and told me I was insulting him. It was a really bad experience, I was shocked by the way I was spoken too.
I’ve stayed there before and it had been really good.
Lovely hotel but very disappointed with the food in the restaurant. It wasn't the best. We ate there the first night byt decided to eat elsewhere the second night. No bar food available which was disappointing. The day we were leaving we wanted to order a quick lunch and asked for toasted sandwiches at 12.30pm and we were told they couldn't provide. We were about to leave when a lovely lady working there said she would ask the kitchen. They sorted us out which was great but as I said something as simple as this should be available as bar food. We sat in the bar for 2 hours and we were the only people there on a Sunday at lunchtime...... Definitely a missed opportunity.