Good morning Justin,Thank you for choosing to stay with us during your recent Disneyland trip! It was our pleasure to host your family, and we're thrilled to hear that you had a great experience.We're delighted to know that our convenient location and complimentary breakfast added to the ease and enjoyment of your stay. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you and your family back again for another wonderful stay in the future! Our Best, Kareena Alliss - Sales Coordinator

Good morning Shogo, Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where you feel we could improve, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better meet your expectations in the future.Thank you again for your review. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Nickie,Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay with us. It's also wonderful to know that you found our location convenient for your trip to the Disney Parks and that our team provided excellent service. We're thrilled that your room amenities met your expectations in terms of cleanliness and comfort. Guest satisfaction is our top priority, and we're glad we could make your stay enjoyable.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Bruno, Thank you for taking the time to share your positive experience with ust! We are so glad to hear that you enjoyed your stay. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable experience and it's wonderful to know that we succeeded with your stay.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Veronica,Thank you for choosing to stay with us and for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience!It's always our goal to provide exceptional service and accommodations to all of our guests, and we're delighted that we were able to meet your expectations.Thank you again fo ryour review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Viviana,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are so glad to hear that you enjoyed your stay and that you found our location clean and well maintained. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable visit and it's really wonderful to know that we were able to create a positive experience with you.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your feedback and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Tracy, Good afternoon Maria, Thank you for taking the time to share your positive experience. We are so pleased to see that you enjoyed your stay. Our top priority is ensuring all of our guests have a comfortable and enjoyable experience and we are thrilled to have succeeded with your visit!Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Jose, Thank you for choosing to stay with us and for taking the time to share your positive experience. We are so glad to see that our accommodations met your expectations. Our team takes great pride in ensuring all of our guests have a comfortable and enjoyable stay and it's wonderfult o know that we succeeded with your visit.Thank yo again for your review and we hope to have the pleasure of welcoming you back again! Our Best. Kareena Alliss - Sales Coordinator

Good afternoon Taylor, Thank you for taking the time to share feedback with us. We value all guest input, as it helps us continually improve our services and offerings. If there are any specific aspects of your stay that you would like to discuss further or if there's anything we could have done to enhance your experience, please feel free to reach out to us directly. Your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations on your next visit.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Christopher,Thank you very much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your recent stay at our property. It's also great to know that our proximity to the Disneyland shuttles was convenient for your needs and that our complimentary breakfast added to your overall satisfaction.We always strive to provide our guests with a convenient and comfortable experience, and it's so rewarding to receive such positive feedback.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. Thank you again for your review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

Good morning Oneida, Thank you for choosing to stay with us and for taking the time to share your positive experience, we really appreciate it! We are so thrilled to hear that you enjoyed your stay and found our property clean and well maintained. Our team works tirelessly to ensure all of our guests have a comfortable stay and it's truly rewarding to receive such kind feedback. I will be sure to pass on your compliments to our entire team!We do apologize about the concerns you mentioned with the bathroom shower and floor. We take cleanliness standards were seriously and thank you for bringing this to our attention. Thank you again for your kind feedback and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Michael, Thank you for sharing your feedback with us, and we're pleased to hear that you found your stay enjoyable overall. We would like to sincerely apologize for the oversight with regards to your room door being left unlocked during the cleaning process. This is certainly not reflective of our usual standards of service, and we appreciate you bringing this to our attention.We take the safety and security of our guests and their belongings very seriously, and we'll be addressing this matter with our housekeeping team to ensure that proper procedures are followed in the future.We're glad to hear that despite this issue, you found our property clean and our team welcoming and friendly. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to welcome you back for a flawless experience in the future. Our Best, Kareena Aliis - Sales Coordinator

Good afternoon Juana,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall, you had a positive experience during your recent stay.We sincerely apologize for any inconvenience caused by noise from neighboring rooms. Ensuring a peaceful environment for all our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Please know that we will take your comments seriously and work diligently to address any noise concerns to ensure a more peaceful experience for future guests.We greatly appreciate your understanding and hope to have the opportunity to welcome you back for a more restful stay in the future. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Blake,We're thrilled to hear that you always enjoy your stays with us! Thank you for your continued loyalty and for taking the time to share your positive experience. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable experience and it's so rewarding to receive positive feedback. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back again to enjoy the enhancement to ourproperty. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Amber, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our family suite spacious and comfortable, and that you enjoyed the convenience of having two rooms and two bathrooms. It's also wonderful to know that you found our beds cozy and our breakfast satisfying.We appreciate your feedback regarding the noise insulation in our rooms. We understand how important a peaceful night's rest is, especially after a long drive. Please accept our sincere apologies for any disturbances you experienced during your stay. Rest assured, we'll take your comments into consideration as we strive to improve our accommodations and enhance the overall experience for our guests.We hope to have the opportunity to welcome you and your family back for a future stay, where we can ensure a more serene environment for your enjoyment. Thank you again for choosing to stay with us! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Mary,Thank you for taking the time to share feedback regarding your recent stay! We are so happy to hear that you enjoyed your time with us. Our team is dedicated to providing exceptional service to all of our guests and it's so wonderful to know that we were able to create a positive experience for you. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Joyce,Thank you for taking the time to share your positive experience regarding your recent stay, we really appreciate it! It's so wonderful to know that you found our room amenities comfortable and to your satisfaction. Our team take great pride in ensuring all of our guests have a memorable visit and it's so rewarding to receive positive feedback.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Wendy,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where you feel we could improve, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better meet your expectations in the future. Our Best, Kareena Alliss - Sales Coordinator

Good morning Samantha,Thank you for taking the time to leave us a review, we really appreciate it! We're thrilled to hear that you enjoyed our complimentary hot breakfast and heated pool during your stay. It's also wonderful to know that you found our team welcoming and attentive. We always strive to ensure our guests have a memorable visit and it's amazing to know we succeeded. We do apologize for the inconvenience you experienced due to the spa being temporarily out of service. We do regret that this was an inconvenience, however we are excited to be completing enhancements to our pool area bathroom and we truly appreciate your understanding during your visit. We also apologize for any confusion regarding the parking fee. We strive to ensure all of our booking platforms provide accurate and current information and we regret that the additional parking fee was not clearly indicated during your booking process. We sincerely thank you for your feedback as this helps us improve, and we will work on ensuring that all our guests are informed of any additional charges in advance.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Eva,Thank you for choosing to stay with us and for taking the time to share your positive experience. We are thrilled to hear that you enjoyed your stay and found our room amenities comfortable and enjoyable. It's also wonderful to know that you enjoyed our breakfast options as well as we are always looking for ways to enhance our menu and breakfast experience. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, KAreena Alliss - Sales Coordinator

Good morning Gregg,Thank you for choosing to stay with us and for taking the time to share feedback regarding your stay. We are pleased to hear that you found our property clean and well maintained. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable visit and it's wonderful to know that our efforts in renovating and maintaining the property were appreciated.Thank you gain for your review and we hope to have the pleasure of welcoming you back again!Our Best, Kareena Alliss - Sales Coordinator

Good morning Michael,Thank you for taking the time to leave feedback regarding your recent stay, we really appreciate it!Our team is dedicated to providing exceptional service to all of our guests and it's wonderful to know that you enjoyed your experience.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your feedback and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sale Coordinator

Good afternoon Helene,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and would love to know more about your experience to see how we can improve. If there's anything specific you'd like to share, please feel free to reach out to us directly. We're committed to providing exceptional service and want to ensure that all our guests have a positive experience. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. We hope to have the opportunity to welcome you back in the future. Our Best, KAreena Alliss - Sales Coordinator

Good afternoon Diana,Thank you for choosing to stay with us and for taking the time to share your experience, we really appreciate it! We are thrilled to see that you enjoyed your stay and that our accommodations met your expectations. Our team takes great pride in ensuring our guests have a comfortable and enjoyable visit and it's wonderful to know that you had a great experience. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

Good morning Yu Joe, Thank you for choosing to stay with us and we really appreciate you taking the time to share positive feedback. Our team is dedicated to ensuring all of our guests have a fantastic experience during their time with us and it's wonderful to know we were able to create an enjoyable experience for you.Additionally, we are delighted to inform you about the ongoing enhancements at our property. We are so pleased to showcase all new flooring, furniture, lighting fixtures, additional USB ports and completely updated bathrooms in our guest rooms. We are very excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. Thank you again for your review and we hope to have the pleasure of welcoming you back again to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Maria,Thank you for taking the time to share feedback with us! We're delighted to hear that you enjoyed our complimentary hot breakfast and found our location convenient for accessing the parking shuttle to the Disney Parks.Ensuring our guests have a convenient and enjoyable stay is our top priority, and we're are so glad to have met your expectations. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. We appreciate your kind words and thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back!Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Louvia,Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay.We take reports of cleanliness very seriously, and we have immediately addressed the issue you raised to ensure that appropriate measures are taken to remedy the situation.We are glad to hear that you found our staff to be friendly and that you enjoyed our breakfast offerings. However, we understand that the presence of pests overshadowed your experience, and for that, we are truly sorry.We want to assure you that we are committed to providing a clean and comfortable environment for all our guests, and we will take necessary steps to prevent similar incidents in the future.We value your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future. If there is anything else we can do to assist you, please do not hesitate to reach out to us directly. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Joseph, Thank you for choosing to stay with us and for taking the time to leave a review, we really appreciate it! Creating a positive and memorable experience for our guests is our top priority, and we're delighted that we could meet your expectations. If you would like to share anything that could have enhanced your stay, please feel free to reach out to us directly. We are always looking for ways to enhance our guest experience, so your feedback in invaluable to us. Thank you again for staying with us and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Richard, Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and found our location convenient for your trip to the Disney Parks. We're also so pleased to know that you found our rooms clean and that our team provided friendly and helpful service. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we're glad we met your expectations! I will also be sure to pass on your compliments to our entire team.We appreciate your kind feedback and thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another great stay in the future! Our Best, Kareena Alliss - Sales Coordinator

Good morning Jose,Thank you for choosing to stay with us and for taking the time to leave a review regarding your positive experience. Ensuring our guests have a comfortable and enjoyable visit is our top priority, and we're delighted that we could meet your expectations during your time with us. Your kind feedback mean a lot to us, and we truly appreciate you choosing to stay with us.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Jorge, Thank you for sharing your feedback with us. We're disappointed to hear that your experience did not meet your expectations and we apologize for any inconvenience you experienced. We take guest feedback seriously, and we apologize for any shortcomings you encountered during your stay. Please rest assured that we are actively taking steps to enhance our property by completing renovations to our guest rooms to ensure that we can improve and provide a better experience for our guests in the future.We appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back and provide you with a more positive experience. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Jose, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience at our property and that you enjoyed our breakfast offerings.We're also delighted to know that our proximity to transportation to the Disney Parks met your needs and contributed to your positive experience. Ensuring our guests have a convenient and enjoyable stay is our top priority, and we're glad we met your expectations. Your kind feedback mean a lot to us, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back for another great stay in the future! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Luis Daniel, Thank you for choosing to stay with us and sharing feedback regarding your visit. We're delighted to hear that you found our property as a good option for your visit to Disney. Ensuring our guests have a comfortable and convenient stay is our top priority, and we're pleased that we could meet your expectations in this regard. We appreciate your kindness and thank you again for choosing to stay with us.We hope to have the pleasure of welcoming you back for another great stay in the future! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon David,Thank you for taking the time to share your feedback with us. We strive to ensure that each guest has a positive experience during their stay, and we're disappointed to learn that your experience fell short of your expectations.In order for us to address any issues you may have encountered and improve our services, we would greatly appreciate more details regarding your stay. Your insights are invaluable to us and will help us to better understand how we can enhance our guests' experiences.Please feel free to reach out to us directly with any specific feedback you have. We value your input and hope to have the opportunity to exceed your expectations in the future.Thank you once again for choosing to stay with us and we hope to have the pleasure of welcoming you back again to provide a superior visit. Our Best, Kareena A lliss - Sales Coordinator

Good afternoon Debbie, Thank you for taking the time to leave a positive review regarding your recent stay with us. We truly appreciate your feedback and are thrilled to hear that you had a positive experience during your stay!Your satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can improve upon, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Maribel,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay and that our complimentary hot breakfast, and exceptional service provided by Sergio assisted in making your stay memorable.Ensuring that our guests have a delightful breakfast experience is a top priority, and we're delighted to know that Sergio and our breakfast team went above and beyond to keep everything running smoothly. Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your kind review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

Good morning Janeth,Thank you for returning to stay with us again and for sharing your positive experience! We're thrilled to hear that your second visit was just as great as the first. It's wonderful to know that you found your room comfortable and that our team members were friendly and welcoming. We're also delighted to hear that your kids enjoyed our pool area and that you all enjoyed our hot breakfast options. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable visit and it's truly rewarding to receive positive feedback. Thank you again for your kid review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Christine, Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our property. It's wonderful to know that you found our location clean and well maintained and especially enjoyed our full hot breakfast. We're also delighted to hear that you received great service from all of our team members.Your kind words mean a lot to us, and we're so glad that we could contribute to making your stay enjoyable. If you ever find yourself in the area again, we would be honored to welcome you back for another wonderful experience.Thank you for choosing to stay with us! Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Cynthia,Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honest review and apologize for any inconvenience caused by noise disturbances.Ensuring a peaceful and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. Please know that we take all guest feedback seriously and have dedicated team members who are happy to resolve noise issues promptly. We're glad to hear that overall, your stay was satisfactory. However, we understand that noise disturbances can significantly impact your experience, and for that, we sincerely apologize.We value your patronage and hope to have the opportunity to welcome you back for a more restful stay. If you decide to stay with us again, please don't hesitate to reach out to our front desk team, who will be happy to assist in finding a quieter room location. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Jeffrey,Thank you for choosing to stay with us and for taking the time to share feedback regarding your recent visit. We do sincerely apologize about the inconvenience you experienced with the noise disturbance. We understand that a peaceful environment is essential for a relaxing stay, and we apologize for any disruptions you experienced. Our dedicated team is committed to ensuring all guests have a comfortable and enjoyable experience. Had we been made aware of the noise issue, our team would have been more than happy to take immediate action to resolve it. Additionally, Additionally, we are very excited to inform you that our property is currently undergoing extensive enhancements to further heighten our guest experience. We are delighted to showcase all new flooring, furniture, lighting, additional USB ports and completely updated bathrooms in our guests rooms. We appreciate your feedback as it helps us identify areas for improvement. Please know that we take your comments seriously, and we will use them to enhance our services for future guests.Our Best, Karena Alliss - Sales Coordinator

Good afternoon Jessica,Thank you for choosing to stay with us and for taking the time to share feedback regarding your recent visit. We're delighted to hear that you found our property clean and our staff friendly and accommodating. We sincerely apologize for the inconvenience regarding the room allocation. We understand the importance of accommodating guests' requests, and we regret that we were unable to provide the two queen beds as requested. Your flexibility and understanding in making the bunk beds work are greatly appreciated.Your comments are valuable to us, and we will certainly take them into consideration as we continue to improve our services and facilities. We hope that despite this issue, you were still able to enjoy your stay with us.Should your travels bring you back to our area, we would be honored to have another opportunity to provide you with the comfortable and enjoyable stay you deserve.Thank you once again for choosing to stay with us. Our Best, Karena Alliss - Sales Coordinator

Good afternoon Cody,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that you chose to stay with us.We are committed to providing the best possible experience for all our guests, and we would like to learn more about your stay to see how we can further improve. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your input is invaluable to us as we strive to exceed the expectations of our guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Our Best, Kareena Alliss - Sales Coordinator

Dear Melissa,Thank you for taking the time to share your feedback with us. We value all input from our guests as it helps us to continually improve our services.We are sorry to hear that your recent experience did not meet your expectations. Additionally, we regret to hear that you experienced noise disturbances during your stay. We always strive to ensure a peaceful environment for our guests, and we would have been more than happy to address any noise issues promptly had we been made aware of them. We encourage guests to reach out to our front desk team so that we can take appropriate action to resolve any concerns.We are committed to providing the best possible experience for all our guests, and we would like to learn more about your stay to see how we can further improve. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your input is invaluable to us as we strive to exceed the expectations of our guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Kathy,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that you chose to stay with us.We are committed to providing the best possible experience for all our guests, and we would like to learn more about your stay to see how we can further improve. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your input is invaluable to us as we strive to exceed the expectations of our guests.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Our Best, Kareena Alliss - Sales Coordinator

Dear Veronica,Thank you for taking the time to share feedback with us. We value all input from our guests as it helps us to continually improve our services.We are sorry to hear that your recent visit did not meet your expectations and we apologize for any inconvenience or discomfort you experienced. Our team works tirelessly to ensure all of our guests receive the best service possible and we regret that we fell short during your stay. We would greatly appreciate any additional details you could provide regarding your concerns, as this will help us to address any issues and ensure a better experience for future guests.Please feel free to reach out to us directly so that we can further discuss your experience and work towards a resolution.Thank you again for your feedback. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Karen,Thank you for taking the time to leave a positive review regarding your recent stay with us. We truly appreciate your feedback and are thrilled to hear that you had a positive experience during your time at our property!Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can improve upon, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!Our Best, Kareena Alliss - Sales Coordinator

Good morning Vanessa,Thank you for choosing to stay with us and for taking the time to provide feedback regarding your recent visit. We are so pleased to hear that you enjoyed your stay and especially enjoyed our fitness center. Our team is dedicated to creating positive and enjoyable experiences for all of our guests and we thank you for your feedback regarding the parking situation. We do apologize for the inconvenience this caused during your stay. Please know that your input is extremely valuable to us as we are always looking for ways to improve our services. Additionally, we are very excited to inform you that our property is currently undergoing extensive enhancements to further heighten our guest experience. We are delighted to showcase all new flooring, furniture, lighting, additional USB ports and completely updated bathrooms in our guests rooms. Thank you again for your review and we hope to have the pleasure of welcoming you back to enjoy the enhancements to our property. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Ana,Thank you for choosing to stay with us and for taking the time to leave feedback regarding your recent stay. We happy to see that you enjoyed your stay and that our accommodations met your expectations. Our team is dedicated to providing exceptional service to all of our guests and it's wonderful to know that we were able to create a positive experience for you.We also thank you for your feedback regarding the bed pillows. Your input is invaluable to us as we strive to continually improve our services and facilities. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Our Best, Kareena Alliss - Sales Coordinator

Good afternoon Ayelet,Thank you for sharing your feedback regarding your recent stay with us. We're sorry to hear that your experience did not meet your expectations. We understand the importance of providing a comfortable and enjoyable stay for our guests, and we regret any inconvenience or dissatisfaction you may have experienced.Upon further investigation of your reservation, we understand that one of the inner windows in your room did not lose properly. We truly regret any discomfort this may have caused you. However, in recognition of your concerns, I would like to point out that we took immediate action to address the situation by notifying maintenance, offering another room and applied a discount for your inconvenience. We're sorry to learn that despite the discount provided, your overall experience did not meet your expectations. Again, please accept our sincerest apologies for any shortcomings you encountered during your time with us.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more positive experience. Our Best, Kareena Alliss - Sales Coordinator