Buffet breakfast advertised and depictured in pictures does not exist. It's crap in a brown bag. Not ethical to advertise a buffet breakfast and server crap in a bag.
Gym closed.
Bathroom walls covered in mould, tiles have mould as never cleaned.
TV remote had dried what looked like bodily fluids all over.
Rotten apple under bed.
Reporting it to management was pointless as a room with mould a client should never have to report if owners care about basics of property care.
Disappointing especially since we chose to pay a bit more for this property.
Richard
การตอบกลับจาก Kevin-AGM วันที่ 10 พ.ค. 2024
Hi Richard. Sorry to hear you did not have a good experience. Please reach out to the property so that we can discuss these issues further.
Everyone was very nice. Room was clean and confortable, just an older facility. Hot breakfast not availabe due to construction, but they offered a grap n go sack.
Malcolm
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Kevin AGM วันที่ 10 พ.ค. 2024
Hi Malcolm, thanks for the great review, we appreiate your feedback.
It’s an older hotel. It’s nice and basic. It’s close to the beach, more like a surfers hotel. They drop their things. Go surf! they can sleep and repeat the same thing again.🏄♀️🌊🏄♂️🌊🏄🌊
This is nothing fancy, but it was very clean and all in good shape. Staff at check in and check out were friendly and helpful. Once there, I realized I had stayed there before and I'll probably return.
I think some rooms and the breakfast area are still being renovated. Room was clean and beds were comfortable. Customer service was great and they even got my Mom a bath mat for her shower, which I thought was really sweet. Above and beyond. I would stay here again.
Excellent check-in. Especially appreciated the efficient service. Was amazed and impressed with the check-in member who sanitized her hands before handling my credit card - impressive! She must be a microbiologist or just a very informed, aware and respectful person.
People is so friendly and Kevin was fabulous and helpful. Good location
Nenuska
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Kevin AGM วันที่ 8 พ.ค. 2024
Thank you Nenuska! It was a pleasure having you with us! Come back soon!
8/10 ดี
Grace
เดินทางกับคู่รัก
29 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Very clean and friendly. Very nice location near the beach. Construction noise and they changed our room location which increased noise. Older facilities but clean! Good deal
Grace
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kevin AGM วันที่ 8 พ.ค. 2024
Thank you for the feedback!
6/10 พอใช้
Alan
เดินทางกับคู่รัก
28 มี.ค. 2024
ชื่นชอบ: ความสะอาด
Property is tired
Alan
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kevin AGM วันที่ 8 พ.ค. 2024
We are currently under renovations and waking up! Come back and see us again in the summer!
We apologize that our breakfast did not meet expectations. The breakfast room unfortunately will not be done with renovations until Summertime. We should have more options once the room is reopened. Come and visit us then.
Very impressed with this budget hotel staff were lovely and helpful bedroom clean and we loved the little outdoor court yard with the fountain where we sat for breakfast would recommend and would stay again
Not terrible but not great. Staff was nice. Upon check-in, our room had a bad smell. Staff was kind about showing us several other rooms and last one had no smell. Breakfast room under construction - so just 'okay' to-go breakfasts in the lobby. Second day there tried to use their gym - closed. Coffee pot in the room overflowed all over counter. No hair dryer so had to request one. Overall okay but not great. Would not recommend property.
Kelly
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Kevin วันที่ 25 มี.ค. 2024
Hi Kelly, sorry about the issues you experienced. We will work out these issues and provide an even better experience for all guests. Thank you for your feedback.