The room I was given had a broken front door jam. There was a mouse living under the couch. There were mouse holes in the bathroom door jam. The ceiling was damaged in the bathroom. Breakfast was over by 8:15 am. They only replenished potatoes. The pool wasnt open.
Dont fall for the nice pictures on expiedia. False advertising. Pictures are not even close. Rooms smelled so bad and bugs everywhere. This place should probably be turned over to the health department.
We had the worst stay. I don’t think I could recommend NOT staying here enough! The pictures shown are absolutely NOTHING like the property. The unit was filthy & felt unsafe. The gap under the door to outside was about an inch wide. The TV had about 3 channels, even though it says it has premium movie channels on the website. Breakfast was so terrible. I couldn’t even split a bagel in two because it was so hard and old. The pool was closed for all but 5 hours of our stay, for one reason or another. When we tried to leave a night early, there were 4 or 5 other people waiting in line to complain before we finally got our turn. They offered us only $50 because it was after 5pm - even though I can guarantee we were in line by 5pm, but had to wait for all the others to complain in front of us! We just took the loss because we wanted to get out of there so badly. The cops were called as we were leaving because another person claimed the hotel stole some of their belongings. DO NOT STAY HERE.
Ashley
เข้าพัก 3 คืน, กรกฎาคม 2025
10/10 ดีเลิศ
Chuck
13 ก.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The property looked kind of ghetto, it looks like they are in the process of remodeling. The room to my surprise, was very nice and clean and spacious
Chuck
เข้าพัก 2 คืน, กรกฎาคม 2025
6/10 พอใช้
JaKaysha
2 ก.ค. 2025
I would really like my deposit from checkout 11am yesterday im room 411
JaKaysha
เข้าพัก 1 คืน, มิถุนายน 2025
8/10 ดี
Betsy
1 ก.ค. 2025
The pool failed health inspection so it was closed.
Very Dirty. Our sheets were stained . I wanted to call the front desk to have them replaced and the phone didn’t work. The front desk person gave us new sheets and apologized. We tried to forget about the incident but then we found roaches in our room!
I’ve been to Omaha for the USAT Multisport festival two years in a row, and Ive stayed at Sonesta ES Suites both times. Its a great value!! Walk to Target for groceries, walk to Red Lobster for great dinners. UBER for everything else.
I left after arriving at the property. I did not feel safe. The room was dirty and smelled. The walls were stained. There was a cigarette burn on the sofa. The wall by the cook top was burned/stained. The refrigerator was not working and the desk didn't know when it could be fixed. The front door looked like it hadbeen kicked in the past. I can go on and on.
Andrew
เข้าพัก 4 คืน, มิถุนายน 2025
6/10 พอใช้
SHERI
เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
19 พ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Location, staff, and cleanliness was all great! The only dislike is that the outside property appearance did not look anything like the pictures. I thought i was at the wrong place at first and i had to change my room for a room that didnt smell like cigarettes, and the 2nd room still had a light smell of cigarettes, but i just didn't want to keep switching rooms and we just bought candles to kill the odor.
Not to standards of other hotels. Stained blankets, burn holes in sheets, run down facility/room. No fruit for breakfast. Very thin blanket compared to nice thick comforters at other hotels. Doors difficult to open, not working. Others guests loud at 1:00 am waking us up, car alarms going off at 2:00 am.
Check-in was quick and easy. Connal at the front desk was very professional and accommodating. He put us in a room that had strong cigarette smell so ℑ asked to switch and he was very kind and allowed to us to view two other rooms to choose from. The next morning ℑ found out the door was not locked behind us so the morning staff fixed it right away. The toilet was not flushing and a maintenance man was sent in and fixed it upon request. Two things ℑ was not please was were breakfast is not exciting. ℑ don’t eat breakfast but my kids do and they didn’t eat what they got (not much variety to choose from) and they didn’t care to return the next morning for breakfast. And, some the towels were not clean so make sure you look at the towels before using them. And yes ℑ would recommend them and would stay there Gabor a short trip like ℑ had last weekend. Oh, it’s in great location where you have access to a variety of restaurants, downtown, mall and other grocery stores like Walmart, target and CVS/Walgreen’s if you need a drug store too.
It was mostly quiet and fit our needs. The table was broken and squeaky, which made it difficult to enjoy our family card games in the evenings. Saturday night thete was a large fight in the parking lot just below our bedroom window that necessitated a pilice presence. That was alarming.
Leslie
เข้าพัก 3 คืน, เมษายน 2025
4/10 แย่
Roberrt
14 เม.ย. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Our room was pretty old and beat-up. This property really needs updating. The bed was nice and it nice was nice to have a full kitchen. The TV didn't work but was replaced. The safety locks on the door were taken off
Roberrt
เข้าพัก 1 คืน, เมษายน 2025
4/10 แย่
Kevin
เดินทางกับคู่รัก
13 เม.ย. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Property needs to be updated. Never had enough food in the warmers when we went to eat. Seemed to be very stingy on things.
The room smelled of smoke from the previous occupant, as well as damage in the room from a cracked sink. With the noise of the neighbors and the poor WiFi signal, it was hard to get work done at this place.