I loved this hotel. It was such a vibe. Perfect for a getaway staycation.
Abbey
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 21 พ.ค. 2024
Dear Abbey,Thank you for your kind review of Kimpton Cottonwood Hotel. We're thrilled you loved our unique vibe! It's fantastic to hear it provided the perfect atmosphere for a relaxing staycation getaway. Our team strives to create a one-of-a-kind experience, and your feedback lets us know we're achieving that. It was a pleasure having you here, and we look forward to welcoming you back soon.
Always a joy to stay here. Beautiful property and great food.
Abra
เข้าพัก 4 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 19 พ.ค. 2024
Dear Abra,Thank you for taking the time to provide your kind review of Kimpton Cottonwood Hotel. It is wonderful to hear you consistently enjoy your stays with us. We appreciate you mentioning the beautiful property and delicious food as it truly makes our day to know we are exceeding expectations. We look forward to welcoming you back for another joyful stay in the future!
6/10 พอใช้
Jena
เดินทางกับคู่รัก
17 พ.ค. 2024
Pool too cold to swim and bathtub had black debris coming out of it
Jena
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก General Manager วันที่ 19 พ.ค. 2024
Dear Jena,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the pool and tub, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, please come back to see us.
Dear Shane,We're so happy to know that you had a great time with us overall. Thank you so much for spotlighting our wonderful accommodations and tasty food options. It would be a pleasure to host you again soon, so hurry back.
The property is very clean and staff very friendly and helpful.
Sandra
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 16 เม.ย. 2024
Dear Sandra,From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your visit. Thank you so much for the five-star rating, and we hope to see you again soon.
Well furnished character property with great onsite entertaining facilities and high caliber staff.
Steven
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก General Manager วันที่ 16 เม.ย. 2024
Dear Steven,We're delighted you enjoyed your stay at Kimpton Cottonwood Hotel! It's great to know that our excellent service and comfortable rooms impressed you. Please come see us again soon.
การตอบกลับจาก General Manager วันที่ 12 เม.ย. 2024
Dear Tyler,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you as our guest, and we'd be delighted to welcome you back anytime.
The staff friendliness and care is unparalleled by any other stay. Their outside sign says “come as a guest, leave as a friend”, and they live up to this motto 10-fold.
Margaret Ann
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก General Manager วันที่ 27 มี.ค. 2024
Dear Margaret Ann,Thank you for sharing this outstanding review of Kimpton Cottonwood Hotel. Our team members take pride in making each guest feel special, so we know they will appreciate your kind words. It would be an honor to welcome you back!
My husband and I thought the entire staff was outstanding. Every employee went out of their way to address our needs. Everyone had such caring attitudes and reacted with quick responses to all our questions. I had a career in hotels for years and notice the details. The staff was exceptional!
Ellyn
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก General Manager วันที่ 27 มี.ค. 2024
Dear Ellyn,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. Thank you for your kind words. Please come stay at Kimpton Cottonwood Hotel again the next time you're in the area.
การตอบกลับจาก General Manager วันที่ 24 มี.ค. 2024
Dear Wendy,Thank you for staying at Kimpton Cottonwood Hotel. We appreciate your recent feedback and taking the time to share your thoughts. We are glad you found your accommodations to be clean and comfortable. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to seeing you again.Kimpton Cottonwood Hotel
การตอบกลับจาก General Manager วันที่ 24 มี.ค. 2024
Dear Lawrence,It was a pleasure hosting you at Kimpton Cottonwood Hotel! We're glad you enjoyed our unique history and atmosphere, and we look forward to your next visit.
Love the atmosphere, staff was very friendly and assisting. Will be back for sure
keyla
การตอบกลับจาก General Manager วันที่ 20 มี.ค. 2024
Dear Keyla,Thank you for staying with us at the Kimpton Cottonwood Hotel. We are pleased to hear that you were well taken care of by our staff and that you enjoyed the ambiance of the property. It was an absolute delight hosting you and we can't wait for the opportunity to welcome you back again!
The architecture was beautiful and the staff was very friendly and accommodating. Loved the restaurant options at the hotel & nearby. We’ll be back!
Jill
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก General Manager วันที่ 19 มี.ค. 2024
Dear Jill,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that you enjoyed the onsite dining. The next time you're in the area, please come see us again at Kimpton Cottonwood Hotel!
Staff, it was clean, and loved the shampoo and conditioner and body wash! Bed and pillows were very comfortable!! Just a neat hotel!
Lori
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก General Manager วันที่ 12 มี.ค. 2024
Dear Lori,Friendly hospitality, clean accommodations, and an overall top-notch experience are what you can expect when staying with us. Thank you for the excellent review and perfect rating. We always enjoy hearing from our valued guests. Please keep Kimpton Cottonwood Hotel at the top of your list the next time you are planning a future getaway.
A beautiful property! The pool is fantastic in the summer. In the winter, the outdoor hot tub was still available. We were delighted to find free happy hour drinks from 5-6. We reserved a couple tables in the Orleans Room for drinks for a large group and everything was wonderful.
Aaron
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก General Manager วันที่ 12 มี.ค. 2024
Dear Aaron,Thank you so much for your feedback on your time at Kimpton Cottonwood Hotel. The Orleans Room is a captivating dining experience, and it's wonderful to hear that you got to try it out! Since you had such a great experience with us, make sure to take a look at event planning on the property. We can host weddings and meetings, we even have catering menus available for viewing online! Whether you are here for business or pleasure, we are excited to get the chance to host you once again.
Lovely property, welcoming staff and good food in restaurant.
Janice
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก General Manager วันที่ 7 มี.ค. 2024
Dear Janice,Thank you for your review of Kimpton Cottonwood Hotel. We're delighted to hear you enjoyed your stay so thoroughly and will be sure to share your kind words with our team. We hope to see you again soon!
Dear Christina,Thank you so much for choosing to stay with us at Kimpton Cottonwood Hotel. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It was an absolute pleasure to host you, and we hope to welcome you back soon.
6/10 พอใช้
Abigail Anne
28 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Had to wait 45 minutes for someone to be at the desk in the AM
Abigail Anne
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก General Manager วันที่ 1 มี.ค. 2024
Dear Abigail,Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. We are grateful that you reached out, as your valuable feedback helps us to improve our processes and better serve our guests. It was a pleasure having you here, and we hope you enjoyed the rest of your stay.
Dear Brittany,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your stay with us, and we hope to welcome you back soon.
Loved my stay. Only complaint is that I couldnt get the balcony doors to lock. Called the front desk to send up maintenance and they never came.
Kelly
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก General Manager วันที่ 1 มี.ค. 2024
Dear Kelly,Thank you for sharing your experience with us. We're thrilled to hear that you loved your stay overall. However, we're concerned to learn about the issue you encountered with the balcony doors. Rest assured, we'll address this promptly to ensure it doesn't happen again. We appreciate your patience and hope to have the opportunity to welcome you back to Kimpton Cottonwood Hotel for an even better experience next time.
Great reataurant in lower level...shrimp cocktail, oysters, filet, and baked potato.all.5 stars. potato
James
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก General Manager วันที่ 26 ก.พ. 2024
Dear James,Thank you for joining us and for leaving your delightful, five-star review. We are thrilled you enjoyed such a delicious meal, and we hope to have the pleasure of welcoming you back again soon.
Dear Fany,Thank you for choosing Kimpton Cottonwood Hotel and for taking the time to share your delightful, five-star review. We are thrilled you were impressed with our comfortable, spotless accommodations and look forward to welcoming you back again soon.
The property was quiet and clean. Very beautiful decorations. The wine hour that happened in the lobby was pleasant and a great way to meet some new people while I was in town for business. I will stay again when back in Omaha.
Briana
การตอบกลับจาก General Manager วันที่ 16 ก.พ. 2024
Dear Briana,We're so delighted to hear that our quiet, clean accommodations were the highlight of your visit and that you had a wonderful time with us overall! It's also wonderful to know that you enjoyed our wine hour during your visit as well. Thank you so much for the perfect rating, and we hope you'll come back to join us again soon.
Dear Traci,We appreciate your feedback! It's wonderful to hear that you loved the historic charm of our property. Preserving our establishment's unique atmosphere and character is important to us, and we're thrilled that it resonated with you. We hope to have the pleasure of welcoming you back to Kimpton Cottonwood Hotel for another delightful stay.
Dear Shola,It's wonderful to know that you enjoyed our team's amazing service during your visit! Thank you so much for the kind review, and we hope you will come back to visit us again soon.
Dear Desiree,Thank you for choosing Kimpton Cottonwood Hotel! We're thrilled to hear that our valet, front desk, and bar staff contributed to an amazing experience for you. Our team strives to provide exceptional service, and it's rewarding to know we succeeded. We look forward to welcoming you back for another enjoyable visit!
Great property! Close and convenient to my meetings. Hospitality was top notch and the dining in the bar/restaurant was great!
Kenneth
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก General Manager วันที่ 19 ม.ค. 2024
Dear Kenneth,Our team at Kimpton Cottonwood Hotel works hard to ensure each guest leaves completely satisfied, and we are delighted that this was the case for you. Thanks for your compliments regarding our convenient location and delicious food. We are looking forward to seeing you again soon!