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Reviews of Motel 6 Tumwater, WA - Olympia

2 out of 5
Motel 6 Tumwater, WA - Olympia
400 Lee St Sw, Tumwater, Olympia, WA

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1005 reviews" "
Rating 8 - Good. 243 out of 1005 reviews" "
Rating 6 - Okay. 163 out of 1005 reviews" "
Rating 4 - Poor. 126 out of 1005 reviews" "
Rating 2 - Terrible. 131 out of 1005 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kayla

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dark parking lot definitely don’t feel safe walking around to the front desk! Room was non-smoking smelled so strongly of stale smoke in the room… beds fine, everything else is fine just not off to a great start … had to drench the room in car spray !
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with partner
Nice stay nice people
Stayed 4 nights in May 2024

4/10 Poor

Joni

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a nonsmoking room but no non smoking room available at check-in. Room was in very poor condition. Holes in flooring, Old sheets left on bed and forgotten by the cleaning staff. Air conditioning did not work. Very run down facility, paid $90, worth less than $50……
Stayed 1 night in May 2024

10/10 Excellent

Nithan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe all the time i was there
Stayed 1 night in May 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nadine

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Nadine,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Louise

Liked: Cleanliness, amenities
The property is clean is near to shopping area. It's lights all over the place. It's safe to stay at Motel 6. I love the people. That are courtesy friendly. Always willing to give you a help in hand.
Stayed 2 nights in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Louise,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible... Horrible.... Horrible Stairs are in disrepair. No lighting outside of rooms or on walkways. Rooms are clean but cramped.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Susan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

micah

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Eugenia

Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Comfortable beds, but the room smelled like smoke.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Mirzat

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Daniel

Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 17 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

JUDY

Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, amenities
Love it
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Nadia,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, easy parking.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Robyn, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 3 May 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Teresa

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Nancy Y. on 3 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Smoke free room smelled like smoke
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Brian, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

8/10 Good

K

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the sounds from I-5, our stay was relatively quiet. The room was clean upon arrival. The only thing that would have deterred me from my stay was the stale smell of maybe water damage? I couldn’t really tell where it was coming from as it seemed to have permeated the room (which later, we realized the mini fridge was leaking from behind- so that could have been the culprit). I was able to air out the and used a plug-in air freshener. Overall the front staff was welcoming and it was a good stay for the price.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi K, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
Bed was comfortable. Rooms were not very clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Barbara,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

Doran

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Doran, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Daisy, Eureka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place overall
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Daisy,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and the bed was ok. The water in the shower was cold at 9am. I could barely take a shower for longer than 30 seconds.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi C,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Easy.check in no microwave no fridge dirty rooms
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Joe,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Joe,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

JORDAN L

Liked: Staff & service
There is no shampoo when I took a shower. thanks
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Jordan, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

4/10 Poor

Curtis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Toilet ran all night the bed was very uncomfortable
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Curtis,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Jeffery

Stayed 1 night in Mar 2024

8/10 Good

Eugene, Bellevue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and clean. Furnitures are not new and perfect. In my room 258, there are drill holes on the table. There are red smudges in the bathroom stand-up shower wall.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Eugene, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

carrie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I love the morning staff here. The people are positive and helpful. I've had a rough time dealing with the night staff. I've stayed here a couple of times now. You get what you pay for, however if you can front the deposit and extra 40$ you can have multiple amenities that are not available here. There is no hair dryer, no coffee unless you make it in the front office by 7:00 am and the rooms are not the most cleanest unless you don't mind the walls, floors and showers being wiped down. This is a management problem, not staffing. Again, you get what you pay for. Regardless of the multiple of people who live at this location monthly, it's easy to use if you are in a pinch. Front staff will also price match. Suggestions... paint and deep clean your rooms. I had to clean out the vent in order to have it distribute air.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights rest.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Jerry

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Sheets were stained, curtains were stained, sink kept getting clogged. Would not recommend unless you’re on a tight budget.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Jamie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed in a non smoking room. Day two, the entire room smelled of smoke and I had to check out early and find another place to stay. Was not offered a refund. Area did not feel safe. Room had splatter on walls and mirror. Was placed in a room on the back side of building facing loud freeway. As a woman traveling alone, I did not feel safe and it would have been reasonable to be placed in a street facing unit. I liked the convenience to freeway and dining.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, and very friendly staff. Bryan checked us in and he was just terrific!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kaitlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Jenn is amazing!!! The staff is nice I love it here
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Always good
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Enjoyed my stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Vasyl

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Vasyl,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Leanne, Parksville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well lit, the room was spacious and clean. Matresses could have been better.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Leanne, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Gabriel,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

Levi

Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Levi,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. The end of the month is not as busy there so it was exceptionally quiet. Very nice
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Carmela, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team6

6/10 Okay

Kathleen

Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
Staying at a Motel 6 is always a crap shoot - decent or gross beyond belief. Who can tell? This one is a solid 5.2. Clean linens, no nasty smell although somebody needs to air this room out. No noises from neighbors. Constant intermittent noise from the interstate. Kept me awake for a long time.
Stayed 1 night in Feb 2024