La estancia fue perfecta, a mejorar: algún chorro de las piscinas no funcionaban (sobre todo la cascada). Lo mejor sin duda el excelente trato por parte de todo el personal. El apartamento es muy práctico, cuenta con todo lo necesario (incluida la cafetera, la cocina y la nevera). El plato de ducha es muy cómodo también.
Honestly not worth the $ especially for a 5 star hotel, food was bad, ordered room service it was disgusting and no flavour, called back ask to have it freshly made it came and it was fresh so a 5 star hotel giving you old cold food? Shouldn’t happen
We had a lovely stay. All staff were helpful and friendly, a big thanks to Ricardo that was amazing since we arrived and gave us tips of places to visit in the area. Overall we had a lovely stay, thanks.
Foi incrível! Hotel numa zona tranquila, pequeno almoço incrível, quarto com cozinha o que facilita as refeições pois não existem grandes restaurantes na zona, a não ser o do hotel, spa incrível, aproveitamos e fizemos uma massagem. Tem uma praia fluvial que verão deve ser muito bom.
Staff muito simpático, tivemos direito até um free upgrade do quarto.
Gostei muito e tenciono voltar
Spa-Bereich ist ein wenig in die Jahre gekommen und das Angebot könnte abwechslungsreicher sein. Die Außenanlagen sind gut gepflegt und bieten ausreichend Rückzugsmöglichkeiten zum Entspannen. Die Zimmer (ist natürlich geschmacksache) sind sehr dunkel gehalten. Das Personal und insbesondere die Küche waren super.
Service was above 5 stars! We had a personal health situation with one of our party members and the staff was very supprtive, they accompanied my grandmother to the Hospital and followed the whole process closely. We couldn't have been better taken care of. The whole staff was always pleasant and helpful! The food at the Roots restaurant was superb as well. Rooms were spacious and cozy.
The resort is amazing! I loved the calmness. The outside pool had a perfect water temperature. The SPA pools were a bit too hot and the water is too deep, not ideal for small people. I loved the relaxing area next to the river. The massage was also amazing. The staff was lovely. I had dinner in the Root restaurant, my dish was good, especially the caldo verde. My mum, who can’t it spicy and is lactose intolerant had a dish which was visually close to a fast food plate and also the taste of the meat was horrible, very dry, we were expecting more creativity from the chef, also we waited 90 minutes for the dishes. Breakfast was delicious!
Relevo para a amabilidade e competência do pessoal. Boa comida tanto no restaurante como no bar. Algumas falhas nos quartos. Não têm cabides para pendurar gabardines ou sobretudos. Falta de cx com lenços papel. Luz da casa de banho muito incomodativa para quem está na cama(tem um vidro absolutamente desnecessário). Luzes da mesinha de cabeceira inúteis, não permitem leitura e incomodam. Óptima cama.
Very nice place, location amazing. Clean rooms, good food.
One important commment, really the interior designer did bad job, what are those drops on the toilet room, its an office door.too much white light, also in Bar. The hotel really use expensive material but there is no mood.
The rooms will be much nicer with better lighting. The bathroom really design is not nice , colors just doesnt fit and the light is of hospital. We couldn't find the way to the Bar. The entrance is not inviting and you see on floor on stairs some white paint.
Really good hotel but someone really need to pay attention to the small details as its 5 stars.
Este hotel vale pelas águas sulfúreas.
Possui piscina interior e exterior coberta com água a 26 graus.
O passeio junto ao Rio Alva também deve ser tudo em conta.
Os quartos são espaçosos.
O restaurante é cozinha de autor, logo torna-se caro. Cerca de 35€ pp.
Fora vinhos, no entanto a água também é cara.
Local e hotel agradável para passar até 2 noites.
Very lovely place to escape the everyday stress. The staff was very friendly and the spa/wellness area was great. We had a facial and massage treatment. This could have been a bit more professional, but nothing that should make you not visit the place. The breakfast was amazing!
Hotel e Spa sensacional, ótima opção para dias de descanso e excelente restaurante e áreas do hotel de lazer. Sem falar no conforto do quarto que é sem igual!