Old Karuizawa Ginza Street

Nice location with an 8 minute walk to the train station. Rooms are clean, staff was friendly, the room had a washer dryer combo in the bathroom, at a full kitchen. The hotel also provided umbrellas at the lobby which came in handy because it was drizzling. Plenty of restaurants to and from the train station. Electric town was also nearby. I would definitely stay there again.

Family of 4 - Stayed one night in Grand Japanese room. Our teens slept on the tatami mats they provided. Not as nice as other Monday we stayed at but fine overall. It’s in Ginza but not near all the things you want to walk to and see. Used taxis every time we went somewhere.

I really enjoyed my stay at the hotel. The room was very clean and well-maintained throughout. The staff were friendly, helpful, and always quick to assist with anything I needed. The laundry machine was fast and reliable. Overall, a comfortable and well-run hotel I'd happily recommend.