"The staff did their best, but the condition of the furnishings and carpet etc needs to be addressed. Our key cards didn’t work on multiple occasions; many others in the hotel had the same problem. The rooms are gloomy and dark. The dresser in the room had drawers that kept sliding open. The sofa in the room was stained and worn; we were afraid to sit on it. Some of our party wanted to use the pool. There were no pool towels. The hot tub water was green and needed to be cleaned."
"The staff did their best, but the condition of the furnishings and carpet etc needs to be addressed. Our key cards didn’t work on multiple occasions; many others in the hotel had the same problem. The rooms are gloomy and dark. The dresser in the room had drawers that kept sliding open. The sofa in the room was stained and worn; we were afraid to sit on it. Some of our party wanted to use the pool. There were no pool towels. The hot tub water was green and needed to be cleaned."
pamela