This property should not be in Expedia, it is a totally run down place, dirty, dark and people around that looks like an underground hole. Stay away from this hotel.
We didn't even check in because they gave out room reservation away.
เข้าพัก 1 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Charles
13 ก.ย. 2026
do not use the OYO town house they will not honor your reservation when you do it online when you come to check in after 3 PM in the evening I came in about seven or eight all the rooms were full. They never honored my reservation online.
I booked a one-night stay, and I received both my booking confirmation and payment receipt. As I was flying in late night, I even reached out to the hotel beforehand to verify that the front desk would be staffed at that hour and they confirmed in writing that they had a 24-hour front desk and explicitly added a note to my booking stating I would arrive after midnight around 1:00 AM. However, when I arrived, they were overbooked.
Finding myself in that situation at 1:00 AM in a new city was extremely frustrating. To make matters worse, the receptionist had a very poor customer service attitude and simply told me that because I booked through a third party (Expedia), they were not responsible—even though my confirmation and receipt came directly from OYO Hotel and Expedia. When I asked her for written proof confirming that they were overbooked and had disregarded my reservation, she just scribbled on a scrap of paper that they were overbooked and refused to even sign it.
Fortunately, the other woman working at the front desk was much kinder and helped me find another hotel. The receptionist did at least agree she would confirm to Expedia that I was unable to stay due to the overbooking so that my previous payment would be refunded.
I definitely do not recommend this hotel.
The property does not have parking lot lights at all and the staff was extremely rude when notifying me that they can not accommodate our stay due to overbooking the hotel. The lobby was dirty and the parking lot has definitely seen better days.
No A/C in the Lobby. No ice machine working. Room was not like the picture. I booked a double queen bed room. Which I got a king bed. I would’ve not minded if the property was better taken care of. Pictures must have been from when they first started.
This was the worst booking and choice I've ever made for a weekend stay for my Uncle's Funeral. I arrived at the Will Roger's Airport in OKC at 8:40 pm, sick with a bad cold made worse on the plane. I got out of the terminal and was greeted by my sister Betsy, ODOT Eng. MGR, who drove me to OYO Townhouse 4.5 miles away. I asked Betsy to please wait until I checked in, then drive away. The Front Desk Clerk/Host was an ignorant man, who immediately started telling me I'm a no show for the booking, because I needed to check in at 2 pm!?! I said excuse me sir, my plane just landed from Chicago ORD 1/2 hr. Ago, it is now 9 pm, Saturday, October 17th, I don't see where is the problem to check in at 9 pm 10/17/26 and not at 2 pm since I'm an out of town guest. This ignorant scary looking not well groomed or dressed Clerk started telling me you booked yesterday and missed your check in time, so we have no room for you?! I tried to ask if he can read me the screen for booking, he said Saturday October 17th to Check out Monday Oct. 19th, paid for! I said exactly. And I just landed in OKC for my Uncle's funeral tomorrow Sunday 18 & Monday 19th. This means I can check in now as today is Saturday October 17th. He said stop cussing and get out of here i have no room for you, you missed your booking time!!! Horrific experience to be kicked out of a booked/paid for room for 2 nights and and 1/2 day. He added insult to injury as I was grieved by my Uncle's loss and Aunts sadness.
All honesty I drove in early and checking is at 3pm so I stayed in the parking lot. They did let me use the plugs to charge my phone. Yes there is a $100.00 deposit. I was surprised but it's business they let you choose the form of payment, other hotels it's debit or credit along with a matching ID. The ladies that attended me and my kids where so sweet. If your not ok with the deposit. Then go somewhere else that suits you. Also I did indeed receive my deposit. Because I followed the rules.