The rooms look nothing like the pictures. Not even kind of close. It smells so bad in the rooms, I can’t describe what the smell is but it is so bad. Way over priced for what it actually is. The ac works but won’t go below 70 it will say it’s 65 but it’s not. The cabinets are falling off the walls and the people are super inconsiderate. This place should be condemned
I don't understand why they need id of All guests
That was very inconvenient if all guests are not able to get there at check in time, but they still charge me even when I didn't use the room or they didn't check me in
They excuse was bla bla politics of the hotel motel or whatever it's.
Absolutely terrible customer service. I booked a wheelchair accessible room and got there to find out they didnt have it available and tried to out us on the third floor. They wanted my friend to literally crawl up stairs! Absurd!!! THEN I asked him to just cancel the reservation which he decided and charged me anyway for the room!!! Do not stay here! Rude and they discriminate against the disabled. 0 stars if I could give it.
This place has complete false advertisement. It’s a drug dealer/ junkie motel. The 2 “non” smoking rooms they let me look in before i cancelled my month stay smelled of cigarettes and weed not to mention the giant fluid stains on floor and bed.
Another great experience with InTown Suites in Edmond! It is an older facility but has been updated and is kept clean and comfortable. It is an excellent stay for the price!
I appreciated the kind staff. The Property Manager was available and very helpful. The courtesy officer and maintenance team were very friendly.
เข้าพัก 11 คืน, พฤษภาคม 2022
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Fredonna
24 มี.ค. 2022
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Functional
The room needed some repairs, but overall it was a great value for the money, the location was safe, and the staff were friendly, professional, and helpful.