2/10 แย่มาก
Donovan
เดินทางกับสัตว์เลี้ยง
24 มี.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I checked in Monday, and found out that the room I was staying in had bed bugs, the hard way… I told the staff and I was promptly allowed to move to a new room. After getting to the new room, I suffered internet issues that wouldn’t even allow me to stream Netflix. Upon telling staff, I was told it would be reset. The problem persisted… After a full day of no internet, I asked to be moved to a different location so I could utilize internet that’s included in my bill… I was told I could not be moved… I asked for a corporate number or email as well as an owner operator email or number and was told they didn’t have ANY of that information… Frustrated I asked again to be moved to be told it’s not possible when earlier today(Sunday) I was told I might be moved to an upstairs room after 12, and the gentleman who told me that, was gone before I could get back… In addition, I also asked why the heater wasn’t working in my room for the staff member to tell me they never lit the boiler… I’m anemic… I get cold… So there’s that…
Donovan
เข้าพัก 2 คืน, มีนาคม 2024