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"We booked two rooms. One room smelled like smoke and the other room had animal (dog or cat hairs)."

"Na"

"Clean and neat property the water views from the back side is amazing, incredibly beautiful"

"Clean room economical, great location, budget friendly"

"Paid for the buffet breakfast. Two out of 4 days, food was cold even tho they were in warming pans"

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"I hag planned to take a hot shower at 3:30A , however there was NO hot water. So I had to take a cold shower instead…very cold ! At first I thought hot water may have been an option? This put a great chilling effect on my ever staying with you folks again..Even more so when your representative that was checking me out became very upset and said no one there could help me with changing to no charge for room, which seemed fair for a cold water flat. Do hope to hear from management for a revised...

"Handy location near the airport and Burlingame. Got a pool, in-hotel restaurant that serves a good breakfast. Nice sized lobby with chargers, laundry facilities across the road in their sister hotel. Overall, a good hotel to stay near the airport (or in our case to be put in after a flight cancellation). Nicole at reception was especially amazing, helpful and friendly. PS. If you like planes, you can have a top view of the runway from some rooms. It was cool watching the A380 take off."

"The staff was helpful"

"This hotel was all about convenience! The 24/7 airport shuttle was a huge plus and one of the few available in the SFO area. It was the perfect place to stay before our 5:00 a.m. flight. The staff was friendly and helpful throughout our stay, and our room was clean, modern, and looked recently updated. If you’re looking for an easy, stress-free airport hotel, this is a great choice."