2/10
We booked with hotels.com, and when we arrived (within the listed checkin hours) they told us that they have sold our room to someone else and dont have a room for us. We had to find another more expensive room somewhere else after arriving at night. The person on front desk would only blame the manager, and was not helpful to find another room. No sympathy and would only say 'this is how it is'.
Clancy
เข้าพัก 1 คืน, พฤศจิกายน 2021