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Hotel Casa las Mercedes

3.0 star property
Local flavors await at a cozy cafe where vibrant colors and rich history surround travelers, just steps away from this inviting Oaxacan haven

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Hotel Casa las Mercedes sits near Oaxaca Cathedral, offering a charming retreat in the historic district. Travelers can sample authentic Mexican dishes at MECHE restaurant, relax on the sun-drenched terrace, or walk to the impressive Church of Santo Domingo de Guzman nearby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Plasma TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Plasma TV
Separate bedroom
Premium bedding
Down duvet
Bathrobes
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Plasma TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Oaxaca Centro, a neighbourhood in Oaxaca, is home to Hotel Casa las Mercedes. Oaxaca Cathedral and Monte Albán are notable landmarks, and travellers looking to shop may want to visit Benito Juarez Market. Oaxaca Textile Museum and Church of Santo Domingo de Guzmán are two other places to visit that come recommended.
Visit our Oaxaca travel guideOpens in a new window
Map
Independencia #1206 Centro Historico, Oaxaca, OAX, 68000

What's nearby

  • Oaxaca Ethnobotanical Garden - 8 min walk - 0.7 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Zócalo - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzmán - 10 min walk - 0.9 km
  • Benito Juarez Market - 10 min walk - 0.9 km

Getting around

  • Oaxaca Intl. (OAX) - 20 min drive

Restaurants

  • ‪El Lechoncito de Oro - ‬3 min walk
  • ‪Tlayudas Libres - ‬3 min walk
  • ‪MARITO&MOGLIE - ‬2 min walk
  • ‪Onnno Loncheria - ‬2 min walk
  • ‪Casa Taviche - ‬3 min walk

About this property

Hotel Casa las Mercedes

Hotel near Oaxaca Cathedral
Located close to Oaxaca Textile Museum and Church of Santo Domingo de Guzmán, Hotel Casa las Mercedes provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site coffee shop, MECHE, features Mexican cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a business centre and a snack bar/deli.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and smoke-free property
  • Concierge services, a banquet hall and coffee/tea in reception
  • Tour/ticket information and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Casa las Mercedes boast thoughtful touches, such as free international calls and premium bedding, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 400 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • MECHE

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 650 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 1200 per vehicle (return, maximum occupancy 4)
  • Crib (infant bed) fee: MXN 650 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

HOTEL CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES
HOTEL CASA LAS MERCEDES Hotel
HOTEL CASA LAS MERCEDES Oaxaca
HOTEL CASA LAS MERCEDES Hotel Oaxaca

Frequently asked questions

Is Hotel Casa las Mercedes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa las Mercedes?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Casa las Mercedes?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa las Mercedes?

Checkout is at noon.

Does Hotel Casa las Mercedes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel Casa las Mercedes located?

Located in Oaxaca Centro, this hotel is within a 10-minute walk of Oaxaca Textile Museum and Oaxaca Cathedral. Church of Santo Domingo de Guzmán and Benito Juarez Market are also within 15 minutes.

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Reviews

Hotel Casa las Mercedes Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 86 out of 174 reviews
Rating 8 - Good. 53 out of 174 reviews
Rating 6 - Okay. 22 out of 174 reviews
Rating 4 - Poor. 8 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.
Stayed 1 night in May 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, comfort level.
Stayed 5 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2024

6/10 Okay

Filiberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not confortable. Nice staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
Stayed 9 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good beds

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, helpful staff

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Stayed 7 nights in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Hotel provides group or individual transportation to any tour destination at reasonable prices. Hotel is clean and quiet considering it is very well situated. Close to most areas to visit in town as well as places to eat including restaurant in hotel for breakfast or early lunch.
Stayed 15 nights in Mar 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
Stayed 7 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.

8/10 Good

YUN-CHANG

Liked: Cleanliness, property conditions & facilities
Located at the edge of the historic center of Oaxaca yet still at a walkable distant, it’s a great place for staying. The facilities are not new but clean, classic and suit with the overall scene. Btw, great beds.
Stayed 1 night in Oct 2023

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
Stayed 4 nights in Apr 2024

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
Stayed 3 nights in Mar 2024

6/10 Okay

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Stayed 7 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful, my room 103 was clean and had high ceilings and spacious bathroom. Worth noting the parking lot is not onsite but a few blocks away. With that said, the staff is always available to walk you there and go with you to pick up or drop off the car. The staff also always left a new free water bottle in the room. Enjoyed the stay despite no windows in my room
Stayed 4 nights in Nov 2023

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Stayed 8 nights in Jun 2025

2/10 Terrible

Andres

Disliked: Cleanliness, amenities
Not very clean.
Stayed 1 night in May 2025

4/10 Poor

Andres

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
Stayed 4 nights in May 2025

10/10 Excellent

miguel a

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in town!!
Stayed 4 nights in Oct 2025

6/10 Okay

ximena

Liked: Cleanliness, property conditions & facilities
Staff was not helpful at all
Stayed 1 night in Jan 2026

8/10 Good

Julio Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, everything good
Stayed 2 nights in May 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean,
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really pleasant and the rooms were beautiful. The rooftop bar was fabulous and Ernesto made incredible drinks from fresh juices and his family’s local mezcal. He was the best bartender and the setting was really lovely.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, and no distance from anywhere in Centro on foot. Comfy bed, good shower, and daily room service. Roof terrace with good views to the northern hills and nearby buildings.
Stayed 7 nights in Dec 2022