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Park Inn By Radisson Astana

3.5 star property
Travelers can fuel up with a hearty breakfast before hitting the modern gym at this centrally located hotel in Saryarka District

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Park Inn By Radisson Astana in the Saryarka District offers a convenient base. Guests can savor international dishes at the RBG Bar and Grill or relax on the WiFi-equipped terrace after a workout. Visitors consistently praise the attentive staff who enhance the overall experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Late check-in fee: 100-per cent of room rate for check-in between midnight and 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for KZT 11200.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5940 to 5940 per person
  • Self-parking fee: KZT 4800 per day
  • Late check-in fee: 100 per cent of room rate for check-in between midnight and 3:00 PM
  • Rollaway bed fee: KZT 11200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Park Inn By Radisson Astana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Inn By Radisson Astana?

Self-parking is available for KZT 4800 per day.

What time is check-in at Park Inn By Radisson Astana?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available from midnight to 3:00 PM for a fee of 100%.

What time is check-out at Park Inn By Radisson Astana?

Checkout is at noon.

Where is Park Inn By Radisson Astana located?

Located in Saryarka District, this hotel is within a 10-minute walk of Kazhimukan Munaitpasov Stadium and Gorky Russian Drama Theatre. Kenesary Khan Monument and Kalibak Kuanyshev Kazakh Drama Theatre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 34 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 4 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

Reviews

Verified

4/10 Poor

Andrej

Do not go to this hotel

A big group of young Ju Jitsu practitioners were in hotel. They were loud, the doors were benging all the time. Also price is vay too high for this very generinc experience
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Gizem

Disliked: Cleanliness, property conditions & facilities, room comfort
The service at the hotel is very bad. There is no attendant at the lobby bar. You have to get up every time and go to the reception and inform them. The hotel has a general heating system. and was closed on May 15. I spent the first night in my coat under the duvet. After 3 meetings, they brought me a heater on the second day. mini bar is empty. There could be a much better service for this money.
Stayed 4 nights in May 2024
Verified

8/10 Good

RYUJI

Liked: Property conditions & facilities
１人宿泊でしたが部屋も広く快適でした。
Stayed 4 nights in May 2024
Verified

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort

Современный отель недалеко от центра

Отель новый, находится удобно относительно основных объектов города, рядом есть супермаркет и кафе В номере мебель и сантехника в хорошем состоянии. Есть чайник и некоторые необходимые мелочи. А вот холодильник отсутствует, что было неожиданно для отеля такого класса. По уборке - первый день вообще не убирались (вроде как ранний заезд), на второй день убрались, но как-то небрежно. Завтрак хороший. Пи бронировании возникли проблемы с ранним заездом - предварительно обозначили стандартные условия - половина стоимости суток, как и практически везде. Однако, когда предоплата уже состоялась выяснилось, что для гарантированного раннего заселения необходимо забронировать сутки (!), а так как получится. Пришлось несколько раз перезваниваться с администрацией отеля, понервничать, но в конце концов всё закончилось благополучно. Но как-то это несерьёзно для такой сети как Rаdisson!
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Didar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Низкая шумоизоляция смежных номеров!

Смежные номера, разделенные внутри дверью имеют очень плохую шумоизоляцию. Гостям с новорожденными детьми, как в нашем случае, это однозначено доставляет неудобства. Ребенок ночью часто просыпался из-за периодического шума из соседней комнаты.
Stayed 3 nights in Oct 2020
Verified

8/10 Good

GAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel next to embankment

Great location and very helpful staff. Good location
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato, el personal resultó de ser de mucha ayuda pues no hablo Ruso
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio en la recepción, fue muy empático y efectivo.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità/prezzo

Ottimo albergo, camere spaziose,servizio ottimo. Bar,ristorante e fitness completano benissimo l'offerta. Comodo ai mezzi pubblici e non distante da aeroporto, lo consiglio
Stayed 1 night in Jun 2019
Verified

8/10 Good

Gianmarco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip to Astana

Hotel moderno, camera spaziosa, ottimo per viaggio d'affari, in una zona tranquilla di Astana. Comodo a mezzi pubblici (fermata autobus davanti all'hotel),30 minuti in taxi dall'aeroporto, bar e ristorante all'interno.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good experience - central location (although you need a taxi), market close, room is new and comfortable
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Inn in ASTANA

Clean and comfortable. especially Staff are very polite and gentle. thanks a lot.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

very good hotel, nice location and good service
Verified

8/10 Good

Cory

Liked: Cleanliness
Im Zimmer, welches über 90 Euro!!! pro Nacht kostet, gibt es keinen Kühlschrank/Minibar, kein Kosmetikspiegel, was für das 4-sterne Hotel ganz normal sein soll! Das Personal soll das Frühstück anbieten und vorbereiten, auch wenn der Gast sehr früh abreist!
Stayed 4 nights in Oct 2017
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

I enjoyed my one week stay at this hotel. The Park Inn Astana is conveniently located near the river and within an easy taxi distance of all the sights in this great city. All of the staff spoke English very well and were friendly and helpful. Excellent breakfast. My only quibbles are that there was no gift shop and limited tourist information available, but otherwise everything was terrific.
Stayed 7 nights in Aug 2017
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, modern

Nice room, no tea/coffee making, excellent wifi
Verified

10/10 Excellent

Claude A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

An amazing hotel in an excellent location. Very helpful staff, many speaking very good English. Highly recommend it!
Verified

2/10 Terrible

Sonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't pick this hotel.

Very disappointing. It was one of the awefullest experience I've ever got with 4-stars hotels throughout the world. I often come to Astana for my business and usually stay in another hotel, so wouldn't say this is the standard level of service in Astana. If you have no choice but here, then don't expect anything as standard 4-star hotel. Stinky sewage, NO BATH SUPPLIES EXCEPT LOW QUALITY SHAMPOO, NO WARDROBE, inaccurate and slow work process.
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell

Trevligt, modernt & rent hotell utan extra "lyx".
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä, mutta vähän syrjässä

Kivanoloinen hotelli, alakerran ravintola on vähän kolkko. Respasta sai hyvää palvelua.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astana autumn

Few nights in October, quite ok location although the city centre is not in a walking distance. Then again, taxis are cheap.
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, service, very clean, welcoming staff.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotel

Typisch businesshotel met vriendelijk en behulpzaam personeel. Nette kamer, goed ontbijt.
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel for a short stay

Spent 6 nights here in August 2015. Everything worked and the hotel is well appointed, nice and modern. Staff were efficient rather than friendly. The service at breakfast could be improved - lost count of the number of times I had to ask for coffee