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"It hot tub wasn’t working and the pool temperature was very cold. There were no towels at the pool. I had to get towels from the desk. We had 4 people staying in the room and there was only 3 towels in the room."

"Place was super clean and the staff was helpful and friendly."

"Clean room, friendly staff, I used street parking. "

"Only 1 elevator working out of 3"

"This was a nice hotel to stay at in a great location to downtown. It’s very close to everything. The staff was great. My only complaint was the housekeeping staff. They originally skipped cleaning our room, so I called to have it freshened up while we were going to be gone. We came back only to find one bed was made, none of the garbage was taken out, and the only thing they really did was bring fresh towels. They could do a much better job. Other than housekeeping, we had a great stay."

"convenient location and very friendly staff, room was clean, nice bathroom"

"The hotel stay was wonderful. The lobby was a little crazy, but overall we had a wonderful stay"

"The entire hotel looked and smelled clean. The breakfast was great. "

"Check-in went smoothly, the room was clean, and the staff was friendly. It was a great experience!"

"Great room, killer view and solid restaurant choices. "

"Good spot when in Grand Rapids. Close to restaurants and hot spots"

"The room was very clean I'm not sure what happened but I was the there for a two day stay. But somehow I was listed as a no show and was locked out of my room. After attending the funeral of a family member after the first day."

"Location is great- close to the river. We walked "

"The stuff at the desk was very rude. I wouldn't stay there again."

"Room was fine; too many youths running halls & slamming doors. Breakfast was nothing to write home about. "

"Good stuff "

"Breakfast typical not great. "

"The property is very unique with 5 beautiful “hotel rooms” and a gorgeous common area downstairs for meetings or gatherings. It suited our needs perfectly."

"The room was clean the property is well maintained and the staff was pleasant and helpful. "