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"Great city centre location, excellent staff, very comfortable room."

"Friendly and helpful staff throughout the stay, from reception to brasserie to bar staff. The food prepared for the wake was delicious, and very welcome after the service at the nearby crematorium. Didn't try the breakfast as had to rush off for another appointment, but if it is anything like lunch the previous day, it would have been lovely"

"Great parking. Near to the city. Easy check in and very welcoming but our room was tired and the bathroom was not very clean. The bedding and towels were clean but I thought that one pillow per person wasn’t sufficient. Biscuits in the room was a nice touch."

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"The hotel is very worn in all areas - carpet dirty and coming up. Hallways are dark and dingy. The room was dirty with mold in the bathroom. No AC and the window only opened 1 inch so the room was incredibly hot despite 2 fans. The location is great but I would never stay here again. I left early to go to the Holiday Inn."

"The staff were fabulous. Super helpful and kind. The room was clean, the bed comfortable. The included breakfast incredible!"

"Old fashioned property with heaps of charm. Big room and easy check in"

"Generally clean and presentable good location and warm, bed comfy just noisy - needs a bit of tlc and could be really very good!"

"A street entrance would be a great help. I arrived at the station, disabled with a walking stick and luggage and had to walk all the way around to the back"

"Clean room albeit old. Checkin was smooth and host was helpful. Minutes from the city centre"

"I had a great stay here cheap and on a budget but clean and beds comfortable"