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"There were a few little problems (tv, bad odour from sink) but the staff very helpful and friendly. Location is great!"

"The staff were friendly and helpful without being effusive. The room was clean and spacious although there was a distinct lack of power plugs in useful places. Breakfast was good and served promptly, as was dinner. The menu was more limited than in other places but the quality was excellent. The ambience and furnishings in the building were interesting."

"A street entrance would be a great help. I arrived at the station, disabled with a walking stick and luggage and had to walk all the way around to the back"

"Clean room albeit old. Checkin was smooth and host was helpful. Minutes from the city centre"

"The hotel is very worn in all areas - carpet dirty and coming up. Hallways are dark and dingy. The room was dirty with mold in the bathroom. No AC and the window only opened 1 inch so the room was incredibly hot despite 2 fans. The location is great but I would never stay here again. I left early to go to the Holiday Inn."

"Great hotel with awesome views of the football stadium! We’ll have to return to watch a game!"

"Stayed many times over the 3 years my son has been at UEA. Normally very good. Unfortunately the most recent was a little disappointing mostly due to the room I was allocated. I booked an executive single based on a previous stay in one of these rooms however the nicer rooms are actually only the doubles. It isn’t made very clear that an executive single purely means a slightly bigger bed. There’s nothing really executive about them (or room 15 anyway) whatsoever. In fact the room looks...

"Great service very helpful would recommend this to you would be happy to stay again thank you."

"Stayed in a family room with mini kitchen. Ample parking, very close to the main street with restaurants and bars, just a walkover to get there. Cathedral and park next door. Lovely and welcoming staff."

"Clean room, I did pay for a parking permit as no space in the car park which cost £5. Good breakfast."

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"Old fashioned property with heaps of charm. Big room and easy check in"

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Great room - pull out bed was a little dangerous for children with exposed metal edges"

"There was more parking spaces when we got there late, the receptionist was very helpful she explained where the restaurant was and the bar where we can now order food if we are hungry which we were, because the restaurant was closing. The rooms were very clean, breakfast was nice dinner was excellent depending on your choice. Overall friendly staff and my stay was enjoyable. Plenty of leaflets on were you want to go and see."