โรงแรมใกล้ศูนย์ศิลปะ Norwich, นอร์วิช

"Room very clean, staff very nice. Could hear everything though"

"We just loved our time at the spa and the hotel. The restaurant and pub were great!! The breakfast was divine. The wait staff in restaurants and the spa people were wonderful- so friendly, fun and helpful!!"

"Clean friendly staff, breakfast was excellent "

"I left very happy and grateful that this place was pet friendly. "

"Noise policy was questionable. Awake from 2-5 am because of room next door returning from casino and yelling for 3 hours. Front desk was not helpful. "

"It was a decent hotel. No major issues"

"No complaints "

"Easy onsite parking, room smelled of marijuana and a little dated. "

"Hotel was clean and nice. Staff was very good. Bar and restaurant open late which was nice."

"The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!"

"My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. "

"A very comfortable stay and thank you for your services."

"Not the easiest place to navigate but there are a ton of things to do. I did find loose pretzels on a chair in my room. Overall the room was clean and neat. Beautiful view from my room "

"This was one of the worst hotel experiences I’ve ever had. The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking. The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable...

"Friendly staff clean rooms "

"Communication is at its lowest from everyone "

"I arrive and there’s no one at the front seat. A written sign says to “knock on door”‘which I do for several minutes. I then resort to yelling “hello, anyone here?” This goes on for 10 mins. I then call the hotel and the phone that rings is at the desk where I am standing. Finally some an employee walks through the door after “getting sone fresh air” He gives me my keys, drive around to the back to Door C, keys don’t work. Drive back to front desk only to get accused of putting the keys agains...

"The staff was very curtious and the breakfast was even better than expected. It was well stocked and had lots of options. The pool and hot tub were great!! My one complaint is that the entire place could use a very good vacuuming. Most floors and all stairs were very dirty. Our room was also not as clean as I would prefer, but everything worked well and we very much enjoyed our stay."

"Very friendly employees. Very helpful"

"Room wasn’t clean at arrival Soap residue on shower wall and spot on wall of I’m hoping lotion pool area was not kept clean , clumps of hair on steps to water slide and in pool.Was very family friendly and exciting for 7yr old but for the price I was expecting a cleaner environment "