Lovely place, nice clean rooms and great food.
Staff were really nice, helpful and well presented.
I’ve added it to my favourites for future stays in the area.
The hotel had great parking with loads of spaces.
The staff were brilliant, particularly the nice lady who checked us in, she was very helpful and a pleasure to deal with.
The room was perfect and the restaurant and bar were great.
All in all, a brilliant hotel, we will be back
⭐⭐⭐⭐⭐
From check-in to check-out, everything exceeded my expectations. The team were consistently friendly, efficient, and genuinely welcoming, making the whole stay effortless and enjoyable.
The hotel was immaculate, the room was spacious and comfortable, and it was clear that a lot of care goes into maintaining high standards throughout the property. Every member of staff I spoke to was approachable and eager to help, creating the kind of atmosphere that makes you want to return.
It’s easy to see why this hotel has such a good reputation. Great service, comfortable accommodation, and a team that clearly takes pride in what they do. I wouldn’t hesitate to stay here again and will certainly recommend Hilton Northampton to anyone visiting the area.
Our bedroom was dated and a little tired.
Barely a dribble came out the shower making it challenging to rinse shampoo out of your hair for example. There was no toothbrush holder. The full length mirror in the room was placed awkwardly at the side of one of the beds making it difficult to stand in front of. The pillows were extremely soft and the mattress excessively firm - all in all making for an uncomfortable nights sleep.
The Friday night of our stay was noisy with children running up and down the corridor and people knocking on other bedroom doors. As a result we left early and didn’t stay for our last night in the hotel.
Hotel would have scored a 9 if there had been air conditioning in the room in this hot weather . Staff were so kind and polite . Room very large and clean.
⭐⭐⭐⭐⭐
A genuinely excellent stay from beginning to end.
What stood out most wasn’t just the comfortable rooms or the great facilities—it was the outstanding service from every member of the team. Everyone was welcoming, professional, and always happy to help, creating a relaxed and friendly atmosphere throughout my stay.
The hotel was spotless, the room was quiet and comfortable, and every interaction with the staff made me feel like a valued guest. It’s clear that customer service is something the whole team takes pride in, and it really makes a difference.
I’ve stayed at many hotels over the years, and Hilton Northampton is one that I’ll happily return to. Thank you to the entire team for making my visit such an enjoyable experience. Highly recommended!
Vicki at reception was lovely and helped sort my reservation that I made from Hotels.com when checking in. Staff were brilliant and polite, room was great but no air conditioning but we had a fan. Overall exceptional experience and I will be staying again when down south. Good for families.