Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I apologize that this was your experience. All of the elevators are almost complete and we know that this will be a wonderful benefit for all guests moving forward. Unfortunately, we understand the inconvenience while the work is going on and we apologize about that. I hope you will choose to stay with us again in the future.Thank you so much,Sabrina D. Hilliard, GM

I am so sorry to hear that we had all this work going on during your stay. Ultimately updating the property is a benefit for all guests. Unfortunately, while the work is taking place, it can be inconvenient and I do apologize for that. I hope that you will consider staying with us again as we appreciate you very much.

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am very sorry that this was your experience. We are in the process of renovating to make it a much better experience for all guests. I hope you might consider staying with us again as you are very important to us. If I can be of any assistance in the future, please let me know.Thank you so much,Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am very sorry that this was your experience. We are in the process of renovating to make it a much better experience for all guests. I hope you might consider staying with us again as you are very important to us. If I can be of any assistance in the future, please let me know.Thank you so much,Sabrina D. Hilliard, GM

I am very sorry to hear that this was your experience. I assure you that I will look into the issues you mentioned and be sure to have them corrected. I hope you might consider staying with us again in the future as you truly are important to us.Thank you so much,Sabrina D. HIlliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am so sorry to hear that this was your experience. I would love an opportunity to speak with you further about this, if you would like to contact me. I hope that we might be able to have you stay with us again in the future.Thank you so much,Sabrina D Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am so sorry to hear that this was your experience. Unfortunately, I am not able to see which room you were in or your name so that I can find it. I would love an opportunity to speak with you further about this so that I may have an opportunity to fix these issues. Would you be able to contact me with your room number so that I can get this resolved? Thank you so much,Sabrina D. Hilliard, GM

I am so sorry to hear that this was your experience. Unfortunately, I am not able to see which room you were in or your name so that I can find it. I would love an opportunity to speak with you further about this so that I may have an opportunity to fix these issues. The elevators are being completely replaced. The ones that are currently not working are the ones that are actively being replaced. They are getting ready to open the new ones and start working on the others that need it for sure.Thank you so much,Sabrina D. Hilliard, GM

I am so sorry that this was your experience. The indoor pool project unfortunately ran into some delays and we truly had hoped it would be finished by now. Your family is important to us and I am very sorry that this happened.Thank you so much,Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am so sorry that your experience was not as it should have been. I would be happy to speak with you further to discuss what happened. Thank you so much,Sabrina D. Hilliard, GM

We are so happy to hear that you had a great time during your stay. Thank you for sharing your experience with everyone. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Lamento mucho que esta haya sido tu experiencia. No brindamos servicio de limpieza diario automáticamente en este momento y lo hemos compartido en el sitio web de Expedia. Nuestro edificio es proactivo en el tratamiento y eliminación de plagas. No tengo conocimiento de ningún problema de plagas específicamente, pero lo investigaré más a fondo.Muchas gracias,Sabrina D. Hilliard, gerente general

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. Overall, we are glad to hear that you had a nice time and we will look into the items you mentioned as well. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am very sorry to hear that this was your experience. We are currently working on replacing and modernizing all of the elevators and the indoor pool. We have updated the lobby desk and the pool deck earlier this year. I hope that you might give us another opportunity in the future when everything is finished.Thank you so much,Sabrina D. Hilliard, GM

I am so very sorry to hear about your experience specifically on the morning of your check out. I will address these issues with my staff. There was one elevator that went down that morning and I am very sorry that happened. It truly made things very inconvenient for our guests and I am so sorry that this happened. If you were to ever change your mind, I would be happy to help you in any way that I can if you choose to return. Thank you so much,Sabrina D. Hilliard, GM

I am so sorry to hear that this was your experience. I am not able to tell which unit you were in so that I can look into the furniture further. The elevators are being replaced which we are very excited about as this is a huge benefit for all of the guests. The indoor pool is also be renovated and we are hoping to have it back in January. There is never a best time to do this type of work but we are excited that these improvements will be a huge difference moving forward. I hope you might reconsider and choose to stay with us again in the future.Thank you so much,Sabrina D. Hilliard

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am very sorry to hear that this was your experience. I am not able to see which room you were in. Is it possible to ask you to contact me with that information so that I may have an opportunity to address this further?Thank you so much,Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

I am so sorry to hear that this was your experience. Are you able to share your room number with me so that I can continue to look into this further?Thank you so much,Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM

Thank you so much for taking the time to share with everyone about your stay. I appreciate you sharing this with me. We hope to see you again soon. Thank you so much, Sabrina D. Hilliard, GM