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I stayed with my family of five for three days and the service and facility was very good. Although we stayed in New Jersey, the 320 bus from front of the hotel took you to Manhattan within 25 minutes. The parking facility was also good

Amazing staff!! Very helpful and accommodating. Good food, comfy bed, made use of the gym and pool. Able to order food in if needed, so could do with a small food shop on site though there are vending machines.

Fantastic location. Close to major attractions and subway stations. Not much noise in the night.

This hotel deserves to be a 4* not a 2* it is exceptionally clean the staff are lovely & attentive The beds are comfortable The WiFi is strong The breakfast is great Fab location Plenty of shops and restaurants around Nice and peaceful Great parking We had a fab stay thank you to the great staff

Good service and good spaced rooms

Excellent!

Hotel is very clean, no public transport and Breakfast is not that much good

Very large room, with a microwave, fridge and coffee making. Shame there was no tea. Unfortunately, the pool was closed for the winter when I got there in early September, despite temperatures being in the high 20s C. The "boutique fee" on my bill was a surprise $15/day to cover the, coffee machine, microwave, etc. It's a ploy to get more money out of you without paying the tax.

Very welcoming after axlong journey. Very polite staff. Quiet location. Clean rooms that fulfill your needs. Good, filling breakfast. We got there for a one night stay tired and frazzled, we left rejuvenated.

Staff were friendly, room was good, nice and warm during the very cold spell

Stayed for 1 night with kids. It was everything needed. Clean, super friendly and helpful staff. I would definitely stay again.

Liked the free shuttle bus.

The hotel was fab. The Asian restaurant was poor. Very expensive for just bones and rice!